We spent two nights staying here on our vacation in Pittsburgh. We picked the location because it was downtown, which is probably a mistake. The area where the hotel is isn’t very convenient, and kind of run down. If we were to do it again we would stay closer to one of the rivers.
The hotels layout is a bit confusing and the check in process needed a little more staff.
The rooms themselves had nice views, were clean, and were relatively roomy. The main issue with the room is the television, which was powered by the internet, was extremely laggy. It was next to impossible to watch anything on TV.
Any requests to the front desk were handled with ease and speed, and the valet service was excellent.