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Bill L
Motley, Minnesota

Comfortable and Accommodating

4.0 of 5 bubblesReviewed 10 Apr 2024
My 4 night stay at the Embassy Suites in Pittsburgh was an enjoyable experience. The room was quite comfortable, the complimentary breakfast and evening social hour was very well done, and the hospitality was probably one of the best experiences I have had from a hotel. The fitness room was below my standards, I would've loved a hotel shuttle too and from the airport, and I am always disappointed when there isn't a hot tub available, but I would definitely recommend this hotel and would choose it again if looking for a hotel in downtown Pittsburgh.
Date of stay: April 2024
Room Tip: If flying, arrange transportation beforehand. Uber ride was over $100.
Trip type: Travelled on business
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (1,148)
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4 - 9 of 1,148 reviews
Reviewed 30 March 2024 via mobile

Fantastic Staff, tough policy for business travelers. The staff went above and beyond to make my stay great. Jessica accommodated my early arrival by discovering my room was ready when she didn’t have to. Ingrid made the best omelettes ever. Finally mark at the bar accommodated my desire for club soda only with friendly conversations. The hotel is in a super rough part of town. I witnessed a fight amongst homeless people. Beware to business travelers if you have to leave early this hotel charges you a $100 fee!

Room tip: Be careful at night
Date of stay: March 2024
Trip type: Travelled on business
Thank John K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 March 2024 via mobile

The hotel is in a great location in the city. Easy to walk almost everywhere. The front desk staff was pretty much ok. The rooms are huge and have great views. The bed was very comfortable. The breakfast and bar area are on the top floor and offer great views. Really nice.

Date of stay: March 2024
Trip type: Travelled on business
Thank Flyingboy58
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 January 2024

Dont overthink staying here!

Great accomodations, we stayed on the 15th floor & had a great view. Breakfast & Happy Hour were all good & served with smiles! Nice view from the top floor too. Definitely would recommend.

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Audrey R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carol Darabant, General Manager at Embassy Suites by Hilton, responded to this reviewResponded 9 January 2024

Thank you so much for the 5 star rating! We appreciate you taking the time to share your experience and glad that you enjoyed the hotel and the services that we offer! We hope to see you again!

Warmest regards,
Carol Darabant
General Manager

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Reviewed 6 January 2024 via mobile

Fabulous people. So friendly. Shout at to Julia at the bar and Omari at the omelet station. Wow. The property is immaculate. Well located. and it’s so cool that that the lobby (which is a great place to hang out) is at the top of the building.

You can text the front desk for any issues and they are very responsive.

I was just here for business; but any other trips to Pittsburgh, this is where I’m staying.F

Date of stay: January 2024
Trip type: Travelled on business
Thank medwriterdg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carol Darabant, General Manager at Embassy Suites by Hilton, responded to this reviewResponded 9 January 2024

Thank you so much for the 5 star rating! We appreciate you taking the time to share your experience and glad that you enjoyed the hotel and the services that we offer! We will share your comments about the positive experience you had with our staff and hope to see you soon!

Warmest regards,
Carol Darabant
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2023

Family came for the Thanksgiving weekend. First time to Pittsburgh. Great location for the parents & 2 children. Walked to the Xmas Market & the Penguin game. They booked a 3 room suite. They were very pleased with the staff and made to order breakfast. They are returning in March & will stay here again

Date of stay: November 2023
Trip type: Travelled with family
Thank Gramma32162
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carol Darabant, General Manager at Embassy Suites by Hilton, responded to this reviewResponded 9 January 2024

Thank you so much for your positive comments regarding your Thanksgiving visit to our hotel! We really appreciate you taking the time to share your experience and glad that you enjoyed the hotel. We look forward to welcoming you back in the March!

Carol Darabant

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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