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davegarvinjr

No pool

4.0 of 5 bubblesReviewed 13 Sept 2021
Pool was closed with no date for reopening . Location was great . Close to everything. Complimentary breakfast was good as well. The servers at breakfast were friendly. Room was great with the exception of some tiles in the bathroom were loose . I don’t care about that sort of thing but a picky traveler might. Complimentary evening reception was cool too.
Date of stay: September 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Embassy Suites Hotels
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Reviews (1,149)
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102 - 107 of 1,149 reviews
Reviewed 7 September 2021

Thank you so much for an amazing stay! Staff was great, breakfast was great, rooms were perfect and the fitness center was great too. I am glad I chose this hotel.location was convenient and it was a great experience.

Date of stay: September 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank c0urtneystarr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 September 2021

Room in general was great. Nice view, clean room, comfortable bed, great WiFi! Complimentary breakfast leaves room to be desired. Food area usher looked homeless, shabby clothing, poor dentition missing and discolored teeth with saliva spreading as he gave one food options being served. He wore his mask under his chin, not covering mouth or nose. Utensils has white particles over them maybe a dish washer mishap. If you skip the complimentary breakfast the rest would be a 4+*. during COVID era, one would have expected more attention paid to service around food area.

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank 2021Chichi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 August 2021

I was there for 7 nights. The facility was nice. Once I figured out the lobby was on the 25 floor it was easy to get to. Staff was friendly and communicated well. The third party valet lost my keys which made for a frustrating morning. Good location right in down town. But food options are minimal after dark. Over all good trip

Date of stay: August 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank kkennell12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 August 2021

Embassy Suites top shelf property. Lobby on 25 th floor!, along with Breakfast buffet and bar. Cocktail hour weak though, bags of snacks, one per...two small beers. Breakfast fine...no made to order though. Walkable to Amtrak...key

Date of stay: August 2021
    • Value
    • Cleanliness
    • Service
Thank JerseyJohnnie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 August 2021

From the first trip up the disgusting elevator to the state of the room and bathroom, this hotel is sooooo dirty. Really a terrible overall experience and a blight on the Hilton name. I stopped complaining or asking for anything as the filth of the entire hotel was only matched by the incompetence of the staff. My only recommendation is to close, fumigate, industrial clean and hire staff who actually care an iota about customer service. I’ll spare the details but I’m not a complainer and understand the difficult times we’re living through. But this would be a poor excuse for a one-star hotel.

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank mthoma626277
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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