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tracytravel3

stay

3.0 of 5 bubblesReviewed 5 weeks ago
parking should be included. Hotel prices aren't cheap. $20 a day is steep for a $407.00 stay. Other than that I loved the hotel itself.
Date of stay: May 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Marketing at Hyatt House Pittsburgh-South Side, responded to this review
Responded 5 weeks ago
Dear tracytravel3,

I am sorry that you were disappointed with the parking. In Pittsburgh, as in most large cities, parking is valued at a premium, and fees are required for the upkeep of the parking areas. Charges are typically kept separate from the room fees, as only some people who stay at the hotel have a car. We appreciate your review and hope to host you again in the future.

Sincerely,
Dan Rueda
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,101)
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Traveller rating
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Reviewed 16 May 2024

Very good location. Close to restaurants, coffee shops and parking. German restaurant next store and cheese cake factory across the street. The front desk was very friendly and helpful. Parking is $20 a night and is under the hotel. There is Access to the elevators in the parking area that go directly to your floor. Lighting is very good. Rooms have all the amenities; fully equipped kitchen especially for long stays. Comfortable bed and medium size bathroom. Only issue was the house cleaning never cleaned the room during our 2 night stay.

Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank rifles66
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Marketing at Hyatt House Pittsburgh-South Side, responded to this reviewResponded 17 May 2024

Dear rifles66,

Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Our housekeeping is now available by request. We know that comfort levels may vary when it comes to people entering your space. Now, you can simply contact the front desk to request a room cleaning or just a few extra towels. Your comments are appreciated, and we look forward to a return visit.

Best,
Dan Rueda
General Manager

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Reviewed 8 May 2024

Whole suite equipped with fridge, dishwasher, cooking utensils etc. More than I expected or needed. Covered garage parking came in handy when it was rainy. Location was perfect as I was driving from Southside to downtown to north shore for my stay.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank annieharding76
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Marketing at Hyatt House Pittsburgh-South Side, responded to this reviewResponded 9 May 2024

Dear annieharding76,

We always pay attention when our guests describe their stay at Hyatt House as "perfect"! Thank you very much for choosing our hotel and for taking the time to share your positive experience with the team. We appreciate your business and look forward to welcoming you back soon.

Best,
Dan Rueda
General Manager

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Reviewed 8 May 2024

In the city for a family function and Hyatt House is our first choice every stay. The location is perfect for dining, visiting family or even sporting events.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank wrub6
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Marketing at Hyatt House Pittsburgh-South Side, responded to this reviewResponded 8 May 2024

Dear wrub6,

It was our pleasure to host you, and your kind review humbles us. Thank you so much for choosing to spend your time in Pittsburgh at our Hyatt House and for being a loyal member of the Hyatt family. Please know that we are ready and waiting to welcome you back anytime you return to the area.

Best,
Dan Rueda
General Manager

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Reviewed 28 April 2024

Go to place to stay in Pittsburgh. Plenty of restaurants around nearby great team members clean hotel with access to weight room and exercise equipment. Pool as well.

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank BigtSnotbubbler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Marketing at Hyatt House Pittsburgh-South Side, responded to this reviewResponded 28 April 2024

Dear BigtSnotbubbler,

I’m so glad you enjoyed our hotel and amenities! Thank you for your time in reviewing your stay, and we hope to host you again soon.

Best,
Dan Rueda
General Manager

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Reviewed 29 March 2024

Hotel was clean and in a nice location. Good view of the river and a large dog park across the street. Breakfast was very good as well. My only complaint is the hotel has a small parking garage attached. I purchased a parking pass at check in and then in the evening when I returned all the spaces were full. Fortunately, a public parking garage was available across the street but frustrating because I had purchased a pass for the hotel garage. After explaining the situation to the front desk person he quickly refunded my parking pass without any resistance. Overall, a good hotel and I would stay there again. However, it can't be difficult to keep track of how many parking passes are sold for a day and then stop rather than overselling the garage and complicate customers stay.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank BuffaloCubs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Marketing at Hyatt House Pittsburgh-South Side, responded to this reviewResponded 30 March 2024

Dear BuffaloCubs,

I am happy to hear that our clean hotel and the lovely surrounding area made for an excellent stay. We love welcoming guests to Pittsburgh and being part of their overall impression of the city. We appreciate your suggestions for improvement and look forward to more visits from you in the future.

Best,
Dan Rueda
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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