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Reviewed 16 September 2017

The staff seemed to genuinely care about their guests and provided any accommodations needed. The breakfast staff seemed very personable and super friendly. The location is centered around many restaurants and shops. Everything is within a scenic walking distance. I would highly recommend this location!

Date of stay: September 2017
  • Trip type: Travelled solo
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Review collected in partnership with Hyatt Hotels
Thank M6949WUandream
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamConcord, General Manager at Hyatt House Pittsburgh-South Side, responded to this reviewResponded 18 September 2017

Dear M6949WUandream,

Wow - thank you for this wonderful feedback about Hyatt House Pittsburgh South Side! We cannot thank you enough for the recommendation. That is the highest compliment we can ever receive from a guest and we love that you had such a great experience with us that you felt the need to mention it! You are correct. Our team genuinely cares about all of our guests. They strive to provide the best service possible, and we're glad you felt it! We also have to agree that our location is perfect, especially for those wishing to walk throughout our beautiful area. We cannot wait to welcome you back the next time you are in Pittsburgh​!

E. Burke Flynn
General Manager

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Reviewed 15 September 2017

This hotel was PERFECT for a family stay (2 adults, 2 kids). We loved the cleanliness of the room, the complimentary breakfast bar, and the customer service. The kids loved the pool. The parking was mandatory valet ($18 per night). The hotel rate was very reasonable, so I didn't mind the extra $18 per day, however I wished they would just roll that in to the room rate (be sure to bring singles to tip the parking attendant for in/out privileges). The hotel is across the street from a Cheesecake Factory, a movie theater, and next door to a Hofbrauhaus, so it was was nice to be able to walk to dinner (or make a cheesecake run). This hotel is great for families and I would HIGHLY recommend it. When we first checked in, Natallia (I'm not sure how to spell her name) was amazingly friendly and welcoming, asking questions about our stay in Pittsburgh. She set the tone for a stay of fantastic customer service. My only thing I didn't like was the pool area- it seemed a little sterile/institutional- maybe needs some big leafy plants to make it feel more welcoming.

Date of stay: July 2017
  • Trip type: Travelled with family
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2  Thank MonicaMonica
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 September 2017

Date of stay: September 2017
  • Trip type: Travelled as a couple
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    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamConcord, General Manager at Hyatt House Pittsburgh-South Side, responded to this reviewResponded 14 September 2017

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Reviewed 9 September 2017

We were there for a wedding and it's nice - in fact very nice. The event went off without a hitch. Staff is nice and friendly. Location is great. The only annoyances were the door key cars which sometimes didn't work - even getting replacements - those still would not work. The room lighting system also needs the door key inserted to work the lights - which doubled the pain of not having usable keys! The breakfast buffet is included and has a wide variety but it can get very busy and crowded - I suggest going early to avoid the crowds. Overall very nice and recommended.

Date of stay: September 2017
  • Trip type: Travelled with family
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Review collected in partnership with Hyatt Hotels
Thank JDZ1112DM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 September 2017

Amazing! Great amenities, super friendly/helpful staff, and an overall wonderful experience. Having a full kitchen was a big perk since we were there for a Bodybuilding competition, and the housekeeping was still very friendly even after washing our tan-laden sheets every night. (It washes out, but still!) The free breakfast is one of the best you'll have, and Linda (who is a fabulous member of their staff) made us feel right at home by supplying us with a map, activites, and menus of nearby restaurants. I'll note that, while you will likely want to opt for valet parking ($18/day) since there is no parking on-site, the valet is fast and friendly. Definitely well worth the money and saves the headache of parking in a new city! Overall, this was one of the best hotels we've stayed at. Felt more like home than a hotel!

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
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Review collected in partnership with Hyatt Hotels
Thank 277baileyz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamConcord, General Manager at Hyatt House Pittsburgh-South Side, responded to this reviewResponded 11 September 2017

Dear 277baileyz,

Thanks so much for your terrific review. We're so glad our team made you feel welcome and that your suite had everything you needed to make you feel at home. We aim to impress each guest, so it's great to know we did just that during your visit. We will be sure to pass on your compliments to Linda! Thanks again for your nice comments. We look forward to your next stay at Hyatt House Pittsburgh South Side!

E. Burke Flynn
General Manager

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