We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Jim2344
Atlanta, Georgia

Could Be Great; Very Inconsistent

3.0 of 5 bubblesReviewed 18 Feb 2024via mobile
Started off great with a wonderful check in experience with Rosemary. Great room (922), fantastic location, and maybe a good breakfast. We were there 2 nights. On Saturday morning we had a terrific breakfast experience (great food and service) with Rosemary as our server; on Sunday not such a good experience. It took over 35 minutes to get our food and although the Denver omelette was good but the biscuits and gravy that I ordered the day before that were so good were not so good and were like they came from a different restaurant. Also unlike Friday and Saturday morning (all day), we had no hot water on Sunday morning. It’s unfortunate but with this hotels location and the attitude of most of the staff this place could be great but they need to be more consistent.
Date of stay: February 2024
Room Tip: Ask for room 922
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mitchell Kumpf, Owner at Renaissance Pittsburgh Hotel, responded to this review
Responded 21 Feb 2024
Dear Jim2344,

Thanks so much for your valuable feedback. We take any issues to heart and will work to rectify them immediately. We hope to see you back in the future. Have a great day.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
$290
No prepayment needed
  • Expedia.com
    $290
  • Tripadvisor
    $290
  • Priceline
0.6 km from Renaissance Pittsburgh Hotel
Free Wifi
Pool
$341
  • Expedia.com
    $341
  • Skyscanner.com
    $269
  • Hotels.com
    $342
0.9 km from Renaissance Pittsburgh Hotel
Free Wifi
Free parking
$275
  • Expedia.com
    $276
  • Skyscanner.com
    $234
  • Hotels.com
    $276
0.4 km from Renaissance Pittsburgh Hotel
Free Wifi
Restaurant
Lobby
$381
Fully refundable
  • Omni Hotels
    $382
  • Expedia.com
    $381
  • Hotels.com
    $383
0.6 km from Renaissance Pittsburgh Hotel
Restaurant
Bar/Lounge
$270
  • Expedia.com
    $217
  • Skyscanner.com
    $205
  • Hotels.com
    $217
0.8 km from Renaissance Pittsburgh Hotel
Free Wifi
Restaurant
Hotel exterior
$208
  • Cambria
    $208
  • Skyscanner.com
    $189
  • Expedia.com
    $208
1.3 km from Renaissance Pittsburgh Hotel
Free Wifi
Pool
$292
  • Expedia.com
    $292
  • Residence Inn
    $292
  • Hotels.com
    $293
0.6 km from Renaissance Pittsburgh Hotel
Free Wifi
Pool
$235
No prepayment needed
  • Tripadvisor
    $235
  • Priceline
  • Expedia.com
    $235
12.8 km from Renaissance Pittsburgh Hotel
Free Wifi
Free parking
$197
  • Choice Hotels
    $197
  • Tripadvisor
    $197
  • Priceline
3.5 km from Renaissance Pittsburgh Hotel
Free Wifi
Free parking
Exterior
$192
  • Expedia.com
    $193
  • Skyscanner.com
    $161
  • Hotels.com
    $193
5.6 km from Renaissance Pittsburgh Hotel
Free Wifi
Free parking
View more hotels in Pittsburgh
Reviews (2,072)
Filter reviews
2,072 results
Traveller rating
1,181
547
215
79
50
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,181
547
215
79
50
Show reviews that mention
All reviews pnc park across the street allegheny river beautiful hotel cultural district clemente bridge corner room high ceilings heinz hall club level historic building great view of the river baseball stadium walking distance pirates game market square parking garage
Selected filters
Filter
Updating list...
10 - 15 of 2,072 reviews
Reviewed 18 February 2024

Can a hotel be historic, luxurious, and friendly at the same time? From our wedding night to a "milestone" birthday celebration in February, the experience at this hotel is something special. The people, from the front desk to room service, are top notch. For us, its the best place to stay in Pittsburgh.

Room tip: There is a great brunch spot on this same street at Sally Ann's.
Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Justin C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mitchell Kumpf, Owner at Renaissance Pittsburgh Hotel, responded to this reviewResponded 22 February 2024

Dear justinA1900ED,

Thank you so much for the lovely, thoughtful, and kind words of your experience with us. We are so glad we were able to help create several lasting memories. We sincerely hope to see you back in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2024

When we go to Pittsburgh to visit family, we often stay at the Renaissance downtown because we love its location in the Cultural District near many restaurants, the lovely river view, and the large rooms. (We are Marriott Titanium members, so always use points to book and always get an upgraded room). It is an “old style” historic hotel in the former Fulton Building, with a gorgeous lobby. We’ve always had a very large room with a comfortable bed, and, as native Pittsburghers, we love the lampshades imprinted with Pittsburghese. The bathrooms are not the most modern— only partially renovated, but still have an old bathtub with old shower & shower curtain. As we are older now, we always prefer a walk-in shower for safety and look forward to the day when the Renaissance will finally update its showers. Nevertheless, we have always loved this hotel for the location and its “Old Pittsburgh” vibes. The front desk staff and valets have always been very friendly, welcoming and helpful. Although we’ve stayed here many times, we’ve never eaten in the restaurant as we always prefer to go out to our favorite restaurants or try new ones. It is a superb location for anyone visiting Pittsburgh for a convention (Convention Center is right up the street), a cultural event (hotel is surrounded by theaters and concert halls), a sports event (stadiums are a short walk across the bridge) or just to discover everything downtown Pittsburgh has to offer. You can walk to the Heinz historical center and the fabulous Strip District. If you prefer a super modern cookie-cutter hotel, this hotel is not for you. But if you are the type who prefers a lovely historic building with some local color in the decor, we recommend the Renaissance. It is worth it to pay extra for a river view room!

Room tip: Get a river view room if possible
Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Souris
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mitchell Kumpf, Owner at Renaissance Pittsburgh Hotel, responded to this reviewResponded 8 February 2024

Dear Souris,

Thank you so much for this amazing and detailed review. It sounds like you enjoy all the historical nooks and crannys that our piece of history has to offer when you stay! We're so happy you continue to choose us for your stays and look forward to welcoming you back each and every time you stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2024 via mobile

River view room was definitely worth it! Beautiful views of the river and bridges. Room is clean! Decor is modern and historic beautifully. Front desk staff was exceptional, Mitch and Rosemary are outstanding their customer service are excellent! And the guy who checked us in! This hotel is a Prime location as well!

Date of stay: January 2024
Trip type: Travelled with family
Thank Gsiton09
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mitchell Kumpf, Owner at Renaissance Pittsburgh Hotel, responded to this reviewResponded 11 January 2024

Dear Gsiton09,

Thank you so much for the amazing review! We appreciate you taking the time to call out a few of our team members who made your stay over the top for New Year's! We sincerely hope we see you back in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2024

We stayed the first weekend in December to attend a wedding. Although this is an older hotel, it is a classic! It is centrally situated within walking distance to shops and restaurants. The Christmas market was just a few blocks away and quite quaint.
The wedding reception was nice although some of the staff seemed grumpy? Maybe they aren’t paid well? The food at the wedding was surprisingly good, which is usually hard especially when the entrees were filet and salmon! Both were cooked perfectly!
We especially have to give a shout out to Eddie, the valet who saved us! We ordered an Uber to take us to the wedding ceremony at a church that was 15 minutes away from the hotel and due to a crane being pulled out nearby our Uber cancelled and we couldn’t find another Uber in time. Eddie noticed our dilemma and offered to drive us! He got us to the church on time!!
Thanks so Very Much Eddie!
With a little modern improvements this hotel will be a destination!

Date of stay: December 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank marycU4028CJ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mitchell Kumpf, Owner at Renaissance Pittsburgh Hotel, responded to this reviewResponded 4 January 2024

Dear marcU4028CJ,

Thanks so much for the awesome review of your wedding trip weekend with us. Ed is an absolute delight and we love anytime he leaves a lasting impact on a guest. I will make sure to pass the good news on to him and everyone else! We hope to see you back with us in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2023 via mobile

Great location but nothing for Europeans.

Our room 708 was spacious but desperately need of refurbishment.
Cheap furniture and curtains.
No slippers, no bathrobes and house keeping who didn’t replace towels.
We had dinner in the restaurant. The food was ok and the waiter was a darling. But the recycling paper table cloths were ugly.

Date of stay: December 2023
Trip type: Travelled as a couple
Thank Eveline R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mitchell Kumpf, Owner at Renaissance Pittsburgh Hotel, responded to this reviewResponded 20 December 2023

Dear Eveline R,

Thank you so much for taking the time to leave a review on your stay. It sounds like we missed the mark on a few things and I would love if you could personally reach out so I could discuss your stay with you in more detail. I look forward to hearing from you. Have a wonderful and pleasant holiday.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews