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Souris
Columbus, OH

Nice hotel in historic building

5.0 of 5 bubblesReviewed 7 Feb 2024
When we go to Pittsburgh to visit family, we often stay at the Renaissance downtown because we love its location in the Cultural District near many restaurants, the lovely river view, and the large rooms. (We are Marriott Titanium members, so always use points to book and always get an upgraded room). It is an “old style” historic hotel in the former Fulton Building, with a gorgeous lobby. We’ve always had a very large room with a comfortable bed, and, as native Pittsburghers, we love the lampshades imprinted with Pittsburghese. The bathrooms are not the most modern— only partially renovated, but still have an old bathtub with old shower & shower curtain. As we are older now, we always prefer a walk-in shower for safety and look forward to the day when the Renaissance will finally update its showers. Nevertheless, we have always loved this hotel for the location and its “Old Pittsburgh” vibes. The front desk staff and valets have always been very friendly, welcoming and helpful. Although we’ve stayed here many times, we’ve never eaten in the restaurant as we always prefer to go out to our favorite restaurants or try new ones. It is a superb location for anyone visiting Pittsburgh for a convention (Convention Center is right up the street), a cultural event (hotel is surrounded by theaters and concert halls), a sports event (stadiums are a short walk across the bridge) or just to discover everything downtown Pittsburgh has to offer. You can walk to the Heinz historical center and the fabulous Strip District. If you prefer a super modern cookie-cutter hotel, this hotel is not for you. But if you are the type who prefers a lovely historic building with some local color in the decor, we recommend the Renaissance. It is worth it to pay extra for a river view room!
Date of stay: January 2024
Room Tip: Get a river view room if possible
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Mitchell Kumpf, Owner at Renaissance Pittsburgh Hotel, responded to this review
Responded 8 Feb 2024
Dear Souris,

Thank you so much for this amazing and detailed review. It sounds like you enjoy all the historical nooks and crannys that our piece of history has to offer when you stay! We're so happy you continue to choose us for your stays and look forward to welcoming you back each and every time you stay.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews pnc park across the street allegheny river beautiful hotel cultural district clemente bridge corner room high ceilings heinz hall club level historic building great view of the river baseball stadium walking distance pirates game market square parking garage
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Reviewed 9 January 2024 via mobile

River view room was definitely worth it! Beautiful views of the river and bridges. Room is clean! Decor is modern and historic beautifully. Front desk staff was exceptional, Mitch and Rosemary are outstanding their customer service are excellent! And the guy who checked us in! This hotel is a Prime location as well!

Date of stay: January 2024
Trip type: Travelled with family
Thank Gsiton09
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mitchell Kumpf, Owner at Renaissance Pittsburgh Hotel, responded to this reviewResponded 11 January 2024

Dear Gsiton09,

Thank you so much for the amazing review! We appreciate you taking the time to call out a few of our team members who made your stay over the top for New Year's! We sincerely hope we see you back in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2024

We stayed the first weekend in December to attend a wedding. Although this is an older hotel, it is a classic! It is centrally situated within walking distance to shops and restaurants. The Christmas market was just a few blocks away and quite quaint.
The wedding reception was nice although some of the staff seemed grumpy? Maybe they aren’t paid well? The food at the wedding was surprisingly good, which is usually hard especially when the entrees were filet and salmon! Both were cooked perfectly!
We especially have to give a shout out to Eddie, the valet who saved us! We ordered an Uber to take us to the wedding ceremony at a church that was 15 minutes away from the hotel and due to a crane being pulled out nearby our Uber cancelled and we couldn’t find another Uber in time. Eddie noticed our dilemma and offered to drive us! He got us to the church on time!!
Thanks so Very Much Eddie!
With a little modern improvements this hotel will be a destination!

Date of stay: December 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank marycU4028CJ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mitchell Kumpf, Owner at Renaissance Pittsburgh Hotel, responded to this reviewResponded 4 January 2024

Dear marcU4028CJ,

Thanks so much for the awesome review of your wedding trip weekend with us. Ed is an absolute delight and we love anytime he leaves a lasting impact on a guest. I will make sure to pass the good news on to him and everyone else! We hope to see you back with us in the future!

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Reviewed 19 December 2023 via mobile

Great location but nothing for Europeans.

Our room 708 was spacious but desperately need of refurbishment.
Cheap furniture and curtains.
No slippers, no bathrobes and house keeping who didn’t replace towels.
We had dinner in the restaurant. The food was ok and the waiter was a darling. But the recycling paper table cloths were ugly.

Date of stay: December 2023
Trip type: Travelled as a couple
Thank Eveline R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mitchell Kumpf, Owner at Renaissance Pittsburgh Hotel, responded to this reviewResponded 20 December 2023

Dear Eveline R,

Thank you so much for taking the time to leave a review on your stay. It sounds like we missed the mark on a few things and I would love if you could personally reach out so I could discuss your stay with you in more detail. I look forward to hearing from you. Have a wonderful and pleasant holiday.

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Reviewed 15 December 2023

We had a wonderful stay for viewing Christmas lights downtown. When we checked out, we accidentally left an item behind in the room. I contacted the hotel and spoke with Erica to try to resolve my situation. She was able to locate the item and even shipped it to my home at NO COST! Erica was so helpful in returning our lost item and our entire experience was great!

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Michael H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mitchell Kumpf, Owner at Renaissance Pittsburgh Hotel, responded to this reviewResponded 15 December 2023

Dear michaelhJ4222TR,

Thanks so much for the amazing review! So happy you were able to get to enjoy some of the many holiday festivities our great city puts on each year. I will make sure Erica knows she was able to enrich your lives for the better by helping out with your issue! We hope to see you back in the future. Have a happy and safe holiday.

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Reviewed 29 November 2023

Good location, nice lobby and a comfy bed. That’s where it stopped. The property is in need of some investment, it’s old and tired looking. No room service for a four star hotel, breakfast service was slow, amenities pretty basic. Its was fine for a quick overnight stay, but it’s a long way short of a four star property. Wouldn’t recommend for anything longer or couples/families.

Date of stay: November 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Richard K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mitchell Kumpf, Owner at Renaissance Pittsburgh Hotel, responded to this reviewResponded 30 November 2023

Dear richakn77,

I am deeply sorry that we did not live up to your expectations for the hotel. I would greatly appreciate it if you could reach out to me directly to further discuss the issues at hand. I look forward to speaking with you. Have a great day and safe holiday season!

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