We went there to eat and have a couple drinks before a Penguins game. It was very busy, but we didn't have to wait long for anything, and the staff was super friendly! Great location, great food, great service!
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218
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45
Andrea B
Quick trip
Review of Cambria Hotel Pittsburgh - Downtown
Reviewed 4 Jan 2024
Location is great! Staff is very friendly. Lobby is beautiful. Seems super understaffed, but who isn’t these days. Lisa was great! Very genuine and helpful. Only suggestion is to not charge so much for how run down the rooms are. Carpet really old and dirty.
Date of stay: January 2024Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Management, General Manager at Cambria Hotel Pittsburgh - Downtown, responded to this review
Responded 8 Jan 2024
Thank you for your review, Andrea. It's wonderful to hear that our location, service, and beautiful lobby made a positive impression during your quick trip. Lisa will be especially pleased to know her genuine and helpful service stood out to you! We appreciate your understanding regarding staffing challenges and thank you for your feedback on our room pricing and condition. Your comments about the carpet are important and will be taken into consideration as we continuously work on improving our facilities. We're committed to offering a comfortable and valuable experience and hope to better meet your expectations on your next visit to Cambria Hotel Pittsburgh-Downtown!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,258)
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16 - 21 of 1,258 reviews
Shannan W
Bloomingdale, Ohio
1
Date of stay: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Management, General Manager at Cambria Hotel Pittsburgh - Downtown, responded to this reviewResponded 5 January 2024
Thank you, Shannan, for your enthusiastic review of your experience at Cambria Hotel Pittsburgh-Downtown. It's fantastic to hear that the location served as a perfect spot for you to enjoy some food and drinks before the Penguins game. Knowing that the great location, food, and service all contributed to a memorable experience is truly rewarding. Looking forward to welcoming you back for more great times, whether it's for another game or just to enjoy what our hotel has to offer!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
L P
1
Lisa and Ron are the best ! While I was sad they made my day! My brother was in hospital with a broken neck and these two were amazing! I was so miserable until they helped me relax!!!! I have been here for a week. Thank you for making a terrible time as enjoyable as it can be.
Date of stay: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Management, General Manager at Cambria Hotel Pittsburgh - Downtown, responded to this reviewResponded 31 December 2023
Thank you for taking the time to highlight Ron and Lisa's service! We're glad they could offer support and brighten your stay during such a challenging time. We wish your brother a speedy recovery and look forward to welcoming you back under happier circumstances.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barbara P
Louisville, Kentucky
45
My room was a large corner suite with all the amenities and a beautiful view of the city. Tim at the front desk was excellent, super friendly and professional. He gave me clear directions to Duquesne University, where I was speaking at a conference, and helped guide me to a tour of the campus.
Room tip: Don’t plan on eating at the hotel, whose bar area is only open intermittently. Complimentary “breakfast” is sparse.
Date of stay: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Management, General Manager at Cambria Hotel Pittsburgh - Downtown, responded to this reviewResponded 21 November 2023
Thank you, Barbara, for your wonderful review of your stay at Cambria Hotel Pittsburgh-Downtown. We're thrilled to hear that you enjoyed your large corner suite and the beautiful city views it offered. It's particularly gratifying to know that Tim at the front desk provided such excellent, friendly, and professional service. His assistance in navigating to Duquesne University and helping with your campus tour is a great example of the level of service we strive to provide. We're glad that we could be a part of making your conference experience and visit to the university a success. Looking forward to welcoming you back on your next visit!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
RICARDO R
1
The employees (espcially Tim) treated us very well and the room was in great condition and very comfortable, alot of parking space available and plenty of space to rest and have a good time with family
Date of stay: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Management, General Manager at Cambria Hotel Pittsburgh - Downtown, responded to this reviewResponded 7 November 2023
Ricardo, thank you for sharing such a positive review! We're delighted to hear about your great experience with us and that Tim, along with the rest of our staff, made you feel well cared for. It's also wonderful to know that the room met your expectations for comfort and that you found ample parking and space to enjoy your time with family. We look forward to welcoming you back to Cambria Hotel Pittsburgh-Downtown for another enjoyable stay!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
David J
21
The shower had mold on the floor and on the ceiling.
Not good.
Bed OK.
Close to PPG Arena, so if you are going for game or concert good.
Expensive considering room not clean.
Good view of the parking lot.
Date of stay: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Management, General Manager at Cambria Hotel Pittsburgh - Downtown, responded to this reviewResponded 21 October 2023
David, we're truly surprised and disheartened to learn about the condition of your guest room, as what you’ve described is not typical nor reflective of our high standards. Please know that had our team been made aware of your concerns, we would have made every effort to resolve these issues or provide accommodations that better met your needs. We will discuss your feedback with our housekeeping team to ensure that all guest rooms are properly attended to moving forward. We hope for a second chance to welcome you and change your impression of us.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC