The shower had mold on the floor and on the ceiling.
Not good.
Bed OK.
Close to PPG Arena, so if you are going for game or concert good.
Expensive considering room not clean.
Good view of the parking lot.
882
218
70
43
45
RICARDO R
Great Experience
Review of Cambria Hotel Pittsburgh - Downtown
Reviewed 3 Nov 2023
The employees (espcially Tim) treated us very well and the room was in great condition and very comfortable, alot of parking space available and plenty of space to rest and have a good time with family
Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Management, General Manager at Cambria Hotel Pittsburgh - Downtown, responded to this review
Responded 7 Nov 2023
Ricardo, thank you for sharing such a positive review! We're delighted to hear about your great experience with us and that Tim, along with the rest of our staff, made you feel well cared for. It's also wonderful to know that the room met your expectations for comfort and that you found ample parking and space to enjoy your time with family. We look forward to welcoming you back to Cambria Hotel Pittsburgh-Downtown for another enjoyable stay!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
$1,020
Fully refundable
No prepayment needed
- Booking.com
- Omni Hotels$1,020
- Hotels.com
$1,066
- Booking.com
- Hotels.com
- Expedia.com$1,066
$236
- Booking.com
- Hotels.com
- Algotels
$296
- Booking.com
- Hotels.com
- DoubleTree
- Hotels.com
- Renaissance Hotels$946
- Expedia.com$1,009
- Hotels.com
- ZenHotels.com$837
- Expedia.com$943
- Choice Hotels$443
- ZenHotels.com$436
- Hotels.com
- Hotels.com
- ZenHotels.com$386
- Hyatt.com
- Hotels.com
- ZenHotels.com$748
- Expedia.com$764
- Hotels.com
- Expedia.com$385
- Algotels
Reviews (1,258)
Filter reviews
1,258 results
Traveller rating
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
882
218
70
43
45
Show reviews that mention
All reviews shuttle driver driver john chef charles front desk penguins game hockey game free shuttle great shuttle service great stay market square hotel room pnc park arena parking suite concert pens
Updating list...
20 - 25 of 1,258 reviews
David J
21
Date of stay: October 2023
Ask David J about Cambria Hotel Pittsburgh - Downtown
Thank David J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Management, General Manager at Cambria Hotel Pittsburgh - Downtown, responded to this reviewResponded 21 October 2023
David, we're truly surprised and disheartened to learn about the condition of your guest room, as what you’ve described is not typical nor reflective of our high standards. Please know that had our team been made aware of your concerns, we would have made every effort to resolve these issues or provide accommodations that better met your needs. We will discuss your feedback with our housekeeping team to ensure that all guest rooms are properly attended to moving forward. We hope for a second chance to welcome you and change your impression of us.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2014Jazzie
Charleston, West Virginia
315
via mobile
Poor service at all encounters. Front desk did not expaluan how complicated parking gate is. 2 steps that takes 5 min to complete. Took1.5 hours yesterday to get breakfast. Not enough staff or food at dinning bar. Front desk on
Suite room not prepared for 2 people to stay 10/13-14-15-16 . Front desk argumentative about no internet provided to guests.
Only thing going for this hotel (they tripled normal night price due to PPA concert.) it is located next to arena. Don’t expect any thing else w/o very long waits if concert or sports event happening. Will not return.
Date of stay: October 2023
Ask 2014Jazzie about Cambria Hotel Pittsburgh - Downtown
Thank 2014Jazzie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Management, General Manager at Cambria Hotel Pittsburgh - Downtown, responded to this reviewResponded 19 October 2023
We are genuinely sorry to hear about your recent experience at our hotel. We pride ourselves on ensuring guest satisfaction, and it's clear we fell short during your stay. We understand your concerns regarding the parking gate and apologize for the inconvenience you faced. Additionally, it is never our intention to keep our guests waiting, especially for breakfast, and we regret the inconvenience you experienced. We are committed to improving our services, and your feedback will be shared with the respective teams to ensure better guest experiences in the future. We hope you'll give us another chance to serve you better on your next visit to the area.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jasonmB2394AG
1
The room we were given is just flat out dirty. The carpet has stains all of them. The bathroom floor was sticky to walk on. The shower has black and brown residue on the walls and shower head that I was able to wipe off to some level. Wall paper on the walls by the bed and shower are peeling away. Wi-Fi in the room never worked but was able to access it from the lobby.
Date of stay: October 2023
Ask jasonmB2394AG about Cambria Hotel Pittsburgh - Downtown
Thank jasonmB2394AG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Management, General Manager at Cambria Hotel Pittsburgh - Downtown, responded to this reviewResponded 18 October 2023
Thank you for taking the time to share your experience, Jason. We deeply regret to hear about the conditions you faced during your stay with us as it's clear that we fell short of providing the clean, comfortable, and convenient experience we aim for. The cleanliness and maintenance issues you encountered are certainly not up to our standard, and we sincerely apologize for this oversight. We also regret the inconvenience caused by the Wi-Fi disruption. Please know that we will take immediate steps to address these concerns with our housekeeping and maintenance teams. We hope that in the future, you might consider giving us another chance to demonstrate our commitment to guest satisfaction.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
VKJanJK
Greenville, South Carolina
5515
Shower was dirty, mildewed, looked like it hadn’t been cleaned in a while. Dirty carpet. Dirty bathroom floor. The bed linens and towels were clean. No Wi-Fi until last evening. Then it was a Cambria Guest Wi-Fi which was limited. We never received Wi-Fi service to enter the password given to us. The front desk personnel said ‘they were working on it and couldn’t we use our cell phone data?’. :(. Went to eating area in lobby before Eagles concert. Sat 20 min, no one waited on us. Maybe not enough staff. We just left. The highlight was walking short distance of 5min to PPG Arena.
Room tip: Room 502 faced front of hotel
Date of stay: October 2023
Ask VKJanJK about Cambria Hotel Pittsburgh - Downtown
Thank VKJanJK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Management, General Manager at Cambria Hotel Pittsburgh - Downtown, responded to this reviewResponded 18 October 2023
Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay, especially in regard to the cleanliness of your room and the Wi-Fi issues. It's clear that we did not live up to our usual standards in several areas. Your feedback is invaluable to us, and we will certainly address these issues with our team to prevent such oversights in the future. We also regret the experience you had at our eating area as it is not indicative of the service we strive to provide. We do appreciate your positive note about our proximity to the PPG Arena. We hope you consider giving us another opportunity in the future to demonstrate our commitment to your comfort and satisfaction.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Compass52892070010
1
via mobile
The hotel is at great location, great rooms with a great view right next to the PPG Paints Arena, but for this price we expect the rooms to be made every day.
No room service doesn't fit compared to less expensive hotels where this is always done without a question!
Due to this we cannot recommend this hotel.
Date of stay: October 2023
Ask Compass52892070010 about Cambria Hotel Pittsburgh - Downtown
Thank Compass52892070010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Management, General Manager at Cambria Hotel Pittsburgh - Downtown, responded to this reviewResponded 15 October 2023
Thank you for taking the time to share your feedback, John. While we're glad you enjoyed our prime location and terrific views, we're sorry to hear that you were disappointed with our updated housekeeping policy. Please know that our priority is always to ensure guest comfort, and we are happy to provide a room refresh upon request. We appreciate your input and hope for another chance to change your impression of us.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC