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Cricket H
Rochester, Minnesota

A fair-a-mont of hospitality & care

5.0 of 5 bubblesReviewed 22 Oct 2024
I love the fairmont. Hospitality is what you are greeted with before you get inside. Everyone is so nice and accommodating.
I cane for some much needed rest and to celebrate my birthday week. This year has been tough, living through a liver transplant and all the activities that goes with it.
My first day was so incredible. I walked into my room and there were a bowl of fruit and water. On top of that I received more fruit and water from housekeeping staff. There was no way they knew how much this made me feel. It is something I won't soon forget.
It's not about the fruit. It is about going the extra mile for your customers. Thank you, Fairmont for the best relaxing visit. You Rock.
Date of stay: October 2024
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christopher Ramirez, Marketing at Fairmont Pittsburgh, responded to this review
Responded 25 Oct 2024
We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.
Best wishes,
Fairmont Pittsburgh
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,221)
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Reviewed 17 October 2024

Your hotel is fantastic. Great location to everything; very, very clean; the bathrooms are fantastic and the beds are very comfortable. Your hotel surpassed all of my expectations. Great restaurant and bar area. The Starbucks on the first floor is awesome. The check in staff were extremely friendly and helpful. Check out was a breeze.

Date of stay: October 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Denise M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christopher Ramirez, Marketing at Fairmont Pittsburgh, responded to this reviewResponded 17 October 2024

We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.
Best wishes,
Fairmont Pittsburgh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2024

Great place to stay. Staff very accommodating. Rooms modern and clean. Area around hotel seems to be in transition but felt perfectly safe walking around during the day. Here for hockey game . 15 minute walk. Perfect for baseball and football.

Room tip: Try Sally Ann's for breakfast. 2 blocks down. Fantastic!
Date of stay: October 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank william r
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christopher Ramirez, Marketing at Fairmont Pittsburgh, responded to this reviewResponded 14 October 2024

We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.
Best wishes,
Fairmont Pittsburgh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2024

Beautiful hotel and room! The cleanliness of the room could have been improved upon, however. There were crumbs on the floor by the bed, grease on the bathroom door handle and some marked areas on furniture. We would stay again, however! The hotel staff were amazing!

Date of stay: October 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lynne W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christopher Ramirez, Marketing at Fairmont Pittsburgh, responded to this reviewResponded 14 October 2024

We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.
Best wishes,
Fairmont Pittsburgh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2024

Good stay with wonderful and attentive front desk personnel, was marred only by a couple of maintenance issues in our room and an unfortunate false alarm fire evacuation causing a 18-floor stairwell walk-down we felt for days afterward. Obviously, this was not the hotel's fault. Otherwise, this is an excellent property, ideally located for our purposes (visiting Heinz Hall) and we would certainly return.

Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JohnE1963
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christopher Ramirez, Marketing at Fairmont Pittsburgh, responded to this reviewResponded 4 October 2024

We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.
Best wishes,
Fairmont Pittsburgh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2024

Well located for Cultural District, Acrisure and PNC. Area seemed safe at night. Easy walk to Market Square. Parking is convenient and reasonably priced.
Restaurant was serviceable, not much variety for dinner, but excellent service. Common areas were well lit and clean.

Date of stay: September 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ROBERT K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christopher Ramirez, Marketing at Fairmont Pittsburgh, responded to this reviewResponded 3 October 2024

We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay.
Best wishes,
Fairmont Pittsburgh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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