Sadly, the Fairmont Pittsburgh is in a great location and has the brand Fairmont which is usually a good thing, but the Fairmont Pittsburgh is in bad shape. The food is good, the restaurant/bar has a good vibe and other than the infestation of the Spotted Lancer Flies (seasonal, so don’t worry if you’re planning a winter trip), it’s habitable. The Staff said PNC bank owns the building they are in and is in charge of landscaping and upkeep so any problems are “not their responsibility”.
The Staff are not trained in hospitality, Bed Bug infestation in both beds (a LOT of bites), the room that was reserved and paid for was not available with the explanation of “that’s not our problem”. No price adjustments or any other room available.
If you want hospitality when you travel, look elsewhere. If you just want a warm bed (and don’t mind bed bugs), good location and decent (expensive) food, Fairmont Pittsburgh is an expensive way to get it.

Had an amazing stay for our wedding! The rooms were great, the staff were all very friendly and helpful; especially the bellhop, Ananta, he’s the man! Couldn’t have asked for a better weekend and I would highly recommend staying here on a visit to Pittsburgh!

Very comfortable room, outstanding guest services. Front desk staff was accommodating and kind. Specifically Jasmine at the front desk was very helpful and knowledgeable. Ananta ensured our stay was comfortable and we had everything we needed to feel at home.