My husband and I had the worst most disgusting experience of our life that we have ever had in any hotel. How can they possibly be listed as a five star hotel? The workers are so kind and wonderful because they must be used to dealing with all the problems of that hotel. When you tell them, what was wrong, they act surprised. lol. As I checked in the first girl told me that they have stringent cleaning procedures. Um not possible. We were placed in 3 to 4 rooms. All of them look the same, were rundown, hair on the bathroom floors, slimy countertops, dated and filthy with bathroom tile floors that used to be white but now dark brown, moldy shower curtains and yellow-brown stained linens. Even the elevators vibrate from side to side. We left after they showed us several rooms and we couldn’t begin to sleep knowing of the filth. As the air pumped out of the air conditioner vent, my eyes itched profusely, and that was the last straw. The rooms had a smell of body oils and looked like the 1990’s. Run far from this hotel!!!!!!!