I was picked up promptly at the airport by John. He was kind and helpful and really enjoys his job. A real people person. The check in process was handled by Amanda who again was personable and professional. My room was up to date and very clean. I loved the shower and all the provided shampoo, conditioner and body wash were fill and worked great. The best part was the blackout curtains were so good I did not even know it was after 9:30 when I woke up! No light anywhere around the windows. For those of us who need a dark room it was wonderful. Housekeeping checked first morning to see if i needed anything… her name was Leia, but i have NEVER had that happen before. I can’t wait to see how rest of my stay is!