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Connector64846956632

Bad experience. Very good front desk people.

2.0 of 5 bubblesReviewed 22 Jul 2024
Good price for medical patients at hospitals. Couldn’t get our handicap room on time. Gave us another supposed handicap room. Grab bars in bathroom and tub. No handicap commode. No shuttle that we and others had counted on. Poor breakfast. People at the desk were very helpful and apologetic. The hot water is scalding hot. I would pay more to get a better experience. Room was clean but not handicap. You are told that you have a 3:00 check in. You sit in the lobby for almost 2 hours and still your room isn’t ready. Don’t go.
Date of stay: July 2024
Trip type: Travelled with family
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Reviewed 8 April 2024

This is one of the worst hotels I have ever stayed at. I paid $252 a night for a small, outdated room with an uncomfortable bed, terrible pillows, and housekeeping that only comes every 2-3 days (in theory). I was able to ask for additional sheets and towels when I needed them, but for a Thur-Sun stay, my room was not cleaned once. Someone apparently came in and took my used towels, but did not replace them. Almost nothing worked well or properly, from the toilet to the AC. The included breakfast was truly disgusting. I would never stay here again, especially considering the outrageous price. The only positive part of the experience was the staff, who were all very kind and polite.

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
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Thank 298camm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 October 2023

Had not stayed here since pre-Covid. I would say this property has not aged well. A bit rough around the edges. Needs a bit of work. Service was not great. Not welcomed as a Diamond member and needed to ask for water. Not a big deal - but just kind of fit the whole vibe. Will look elsewhere on next visit.

Date of stay: October 2023
    • Value
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    • Service
Thank tropix7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 August 2023

Stayed here for Pitt move in. Parking was extra, hotel was too expensive. Nothing special however bed was comfortable. Breakfast not good just very basic. (Eggs from a bag) will not stay again. If you have AAA make sure you say that when you book it. Do not recommend.

Date of stay: August 2023
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    • Service
Review collected in partnership with Hampton
Thank Demetra D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 August 2023

When booking this hotel do not do it on line. Their website redirected me to a booking website which fleeced me in fees and booked a nonrefundable reservation. Call directly to book if not computer saavy.

Date of stay: August 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank cccolony
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 August 2023

Please avoid this hotel. It is in an undesirable part of town without any restaurants or anywhere to walk to. It mainly serves as a perch for the hospital. We paid $290 in August 23 to stay here one night and it was worth half that. When we realized we could’ve stayed somewhere nice 10 minutes away it was a lesson. Everything is small and old here. Everything looks shabby. In the spirit of open candidness, I should say that we are huge Hampton Inn fans - they are our preferred chain everywhere we travel in the world. The most alarming incident of this stay was at 9:40 PM when someone used a card to access our room and started opening the door. I had put the security latch across, which made the attempted door opening loud & really aggressive. My husband went to the door. The man outside acted surprised and said housekeeping sent him, but he had nothing with him, and he did not knock first, which housekeeping always does in hotels. It was unsettling. Without the security latch he would have been in the room and we were in bed. We will never return. Although we still love the Hampton Inn chain. Go 10 minutes away to the area on the other side of the river.

Date of stay: August 2023
Trip type: Travelled as a couple
Thank wendaroolie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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