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clpwings

"Hidden Gem"

5.0 of 5 bubblesReviewed 10 Jan 2020
I was thrilled to find a Hampton in downtown area, only 3 blocks from my business meeting - incredible value, quiet to sleep at night, and extremely comfortable. Fantastic value. I will definitely make a point to stay at this location again!
Date of stay: January 2020
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Hampton
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dominicartuso, Front Office Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review
Responded 16 Jan 2020
Thank you for the wonderful review! Our location is ideal for most travelers as we are located near the hospitals, attractions, and the downtown area!

I am very pleased to hear how amazing the stay was with us! We try our best to spread our values and service with all guests here at the Hampton! We hope to see you again in the near future :)
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,320)
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Reviewed 8 January 2020

The hotel was clean and nicely decorated. The beds were comfortable. We enjoyed our stay. Dominic at the front desk was very helpful, friendly, and professional. Thank you Dominic for being an outstanding employee. Breakfast was good. There was a nice selection.

Date of stay: January 2020
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank beachmom22020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dominicartuso, Front Office Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this reviewResponded 8 January 2020

Wow, thank you for the kind review!! Our teams here strive for excellent service, sharing our culture with all guests, and exceeding expectations!

It was my pleasure to help you in the best way possible and make the stay memorable and enjoyable :) Professionalism is a strong belief I have and always try to do my best with helping out guests.

Our breakfast team is wonderful and do a great job of preparing, serving, and maintaining the mornings! I will be sure to let them know you enjoyed it so much!

I hope to see you again in the future and if you need anything at all, please do not hesitate to contact me :)

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Reviewed 6 January 2020

This hotel was an awesome location for our family. Our daughter was giving birth at the hospital across the street. The staff was very warm and welcoming to us even though it was new years eve and they had many guests.

Date of stay: December 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Luv2go1019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dominicartuso, Front Office Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this reviewResponded 8 January 2020

Thank you for the wonderful review with the stay you had with us at the Hampton :)
I hope the family, the baby, and everyone else is doing well!

I am so glad our team(s) were able to assist, help, and make the stay just right for you! We strive for great customer service standards, so I am pleased that everyone was welcoming and so helpful towards you during the stay :)

We hope to see you again in the future! If you need help with future reservations I would be so happy to help!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 December 2019

Thank you to all the Staff at the Hamptom Inn Pittsburgh University/Medical Center.
I could literally include a list of everyone on the Staff, and apologize, to any individuaI may have missed. Appreciation to Sheila, Andrea,Lisa, Laurie, Jackie, Dominic, Lance, Tiffany, Theo, Ramona, Adonis, Vernon, James, Tyree, Ric, Max, Jasmine, Naoimi, Saucey, Rita, Flo, and so on...

The Hotel is Sparkling, as the Staff, that operate it!
Merry Christmas Everyone,
Colleen

Room tip: Great rooms!
Date of stay: December 2019
    • Value
    • Sleep Quality
    • Service
Thank 714colleen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dominicartuso, Front Office Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this reviewResponded 18 December 2019

Wow thank you for the kind compliments and words!! We are so thrilled everyone was such a big help during the stay with us :) We do our best to strive for excellent customer service and accommodations! We hope to see you again in the near future and have a Merry Christmas from our hotel family here at the Hampton!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2019

Overall, a nice place with good mattresses and clean room. Staff are helpful. Good sleep is most important when traveling for work, so this is predictable in that regard. The only issue is that some rooms are less sound proof than others, as sometimes you can hear the person(s) next door in great detail! Decent breakfasts and breakfast
staff there are super friendly! Special shout out to Laurie on the breakfast staff!!

Date of stay: December 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank loma1212
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dominicartuso, Front Office Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this reviewResponded 18 December 2019

Thank you for the review! Our housekeeping staff is very tentative to cleanliness and keeping the rooms feeling like home :) I am glad you enjoyed our breakfast as our team that operates it work very hard and are super friendly!

I appreciate you letting us know about the sound proof issues. This is very important to us here at the Hampton and I will be relaying this to the appropriate teams to see what we can better :)

We hope to see you again in the near future. Have a very Merry Christmas and a Happy New Year!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2019

We enjoyed our stay and felt well-cared-for by Charlotte and Annie. The room was comfortable and our needs were addressed before we even had to ask. You anticipated our needs and were helpful and super friendly.

Date of stay: December 2019
Trip type: Travelled with family
Thank OkAmyK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dominicartuso, Front Office Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this reviewResponded 18 December 2019

Thank you so much for giving us a review! I am so happy and pleased we helped in the best possible way! Anticipating the needs of guests is crucial and we try our best to do so :)

The housekeeping team is super awesome and make sure all rooms are up to par per guests standards! Hardworking, efficient in terms of cleanliness, and overall warm welcoming. We are always here to help with any issues that may occur during someones stay. Glad we did a good job :)

Have a very Merry Christmas and a happy new Year from the family here at the Hampton!

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