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Luv2go1019
Philadelphia, Pennsylvania

Little Gem

4.0 of 5 bubblesReviewed 6 Jan 2020
This hotel was an awesome location for our family. Our daughter was giving birth at the hospital across the street. The staff was very warm and welcoming to us even though it was new years eve and they had many guests.
Date of stay: December 2019
Trip type: Travelled with family
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with Hampton
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dominicartuso, Front Office Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review
Responded 8 Jan 2020
Thank you for the wonderful review with the stay you had with us at the Hampton :)
I hope the family, the baby, and everyone else is doing well!

I am so glad our team(s) were able to assist, help, and make the stay just right for you! We strive for great customer service standards, so I am pleased that everyone was welcoming and so helpful towards you during the stay :)

We hope to see you again in the future! If you need help with future reservations I would be so happy to help!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,320)
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Reviewed 18 December 2019

Thank you to all the Staff at the Hamptom Inn Pittsburgh University/Medical Center.
I could literally include a list of everyone on the Staff, and apologize, to any individuaI may have missed. Appreciation to Sheila, Andrea,Lisa, Laurie, Jackie, Dominic, Lance, Tiffany, Theo, Ramona, Adonis, Vernon, James, Tyree, Ric, Max, Jasmine, Naoimi, Saucey, Rita, Flo, and so on...

The Hotel is Sparkling, as the Staff, that operate it!
Merry Christmas Everyone,
Colleen

Room tip: Great rooms!
Date of stay: December 2019
    • Value
    • Sleep Quality
    • Service
Thank 714colleen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dominicartuso, Front Office Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this reviewResponded 18 December 2019

Wow thank you for the kind compliments and words!! We are so thrilled everyone was such a big help during the stay with us :) We do our best to strive for excellent customer service and accommodations! We hope to see you again in the near future and have a Merry Christmas from our hotel family here at the Hampton!

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Reviewed 17 December 2019

Overall, a nice place with good mattresses and clean room. Staff are helpful. Good sleep is most important when traveling for work, so this is predictable in that regard. The only issue is that some rooms are less sound proof than others, as sometimes you can hear the person(s) next door in great detail! Decent breakfasts and breakfast
staff there are super friendly! Special shout out to Laurie on the breakfast staff!!

Date of stay: December 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank loma1212
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dominicartuso, Front Office Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this reviewResponded 18 December 2019

Thank you for the review! Our housekeeping staff is very tentative to cleanliness and keeping the rooms feeling like home :) I am glad you enjoyed our breakfast as our team that operates it work very hard and are super friendly!

I appreciate you letting us know about the sound proof issues. This is very important to us here at the Hampton and I will be relaying this to the appropriate teams to see what we can better :)

We hope to see you again in the near future. Have a very Merry Christmas and a Happy New Year!

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Reviewed 16 December 2019

We enjoyed our stay and felt well-cared-for by Charlotte and Annie. The room was comfortable and our needs were addressed before we even had to ask. You anticipated our needs and were helpful and super friendly.

Date of stay: December 2019
Trip type: Travelled with family
Thank OkAmyK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dominicartuso, Front Office Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this reviewResponded 18 December 2019

Thank you so much for giving us a review! I am so happy and pleased we helped in the best possible way! Anticipating the needs of guests is crucial and we try our best to do so :)

The housekeeping team is super awesome and make sure all rooms are up to par per guests standards! Hardworking, efficient in terms of cleanliness, and overall warm welcoming. We are always here to help with any issues that may occur during someones stay. Glad we did a good job :)

Have a very Merry Christmas and a happy new Year from the family here at the Hampton!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2019

Rooms are small but clean.
Front desk was accommodating and nice.
We didn’t get cleaning service unless we asked.
Breakfast was good. I loved the fresh juices and smoothies.
Construction outside started around 7:00 am. Not the hotel’s fault, but a bit aggravating.
Great downtown location.
Good value for the price we paid.

Date of stay: December 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank farlowmsf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dominicartuso, Front Office Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this reviewResponded 18 December 2019

Thank you for the positive review! Our front desk and housekeeping teams work diligently on making sure guests feel appreciated, solving issues, and overall showing guests our culture here :)

Our breakfast ladies do such a wonderful job in the mornings for guests. I am very happy you enjoyed it! Those smoothies are too good to pass up on!

The construction has been unfortunate but it is finally all done! I hope it didn't cause too many problems with the stay here! The Hampton family hopes you have a wonderful Christmas :)

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Reviewed 9 December 2019

My Dad and I stayed here for my cousin's wedding. They let us check in early which was awesome, since we had been driving for over 5 hours to get there. Located a short drive to Phipps Conservatory and not too far from all the good stuff downtown. The rooms were very comfortable. We had a nice view from our window of the many bridges in the city. The shuttle service was free and very convenient. They will go within 3 miles of the hotel. The one driver took us to Pittsburgh Winery and said they usually don't go that far, but he did for us which was nice (and was within the 3 mile limit). Breakfast was surprisingly delicious. Try one of the fruit smoothies and pressed juices. YUM.

Date of stay: November 2019
    • Rooms
    • Cleanliness
    • Service
Thank vnhaas92
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dominicartuso, Front Office Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this reviewResponded 18 December 2019

Wow what an amazing and kind review, thank you so much!! I am so pleased we were able to accommodate that early check-in for you :) Our location has everything around us and with that shuttle service, so many activities are possible! Our breakfast team really outdo themselves when making breakfast for all of our guests here at the Hampton! Those smoothies sure are delicious :) Have a wonderful Christmas and we hope to see you again in the near future!

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