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Reviewed 30 June 2023

Very nice property, well maintained and friendly staff. Room was well equipped and the bed was comfortable. Valet parking was efficient and there's a package with AAA that saves on that. restaurant and bar were a plus.

Date of stay: June 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Stuart S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hilton Hilton, Guest Services / Front Office at Hilton Garden Inn Pittsburgh University Place, responded to this reviewResponded 18 October 2023

Thank you for your positive feedback regarding our hotel. We are thrilled you enjoyed your stay! We hope you allow us the opportunity to serve you again when your travels bring you to Oakland!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2023 via mobile

Nice and clean hotel but not very up to date in its decor. Great proximity to the University of Pittsburgh. Not very fancy but definitely adequate. No self parking or street parking available. Had to pay $30/night because I didn't feel comfortable having my family walk in that area at night.

Date of stay: April 2023
Trip type: Travelled with family
Thank H7443KMgaryk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hilton Hilton, Guest Services / Front Office at Hilton Garden Inn Pittsburgh University Place, responded to this reviewResponded 18 October 2023

Thank you for your positive feedback regarding our hotel. We are thrilled you enjoyed your stay! We hope you allow us the opportunity to serve you again when your travels bring you to Oakland!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2023

I always stay at Hilton Garden Inn Pittsburgh University Place. Sam and Ashley that work in the bar/restaurant are always up beat, friendly, and with a big smile on their faces. Always great to see them after a long day. Their attentiveness and service is always appreciated. Blazee is also a great guy and provides excellent customer service.

The front desk employees are always friendly, professional, and courteous as well, as are the valet attendants. Add clean rooms and lots of towels, and there is not other reason to stay anywhere else!

See you again next week Sam, Ashley, and Blaze! Keep up the great work!

Date of stay: February 2023
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
1  Thank BPK32
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hilton Hilton, Guest Services / Front Office at Hilton Garden Inn Pittsburgh University Place, responded to this reviewResponded 23 March 2023

THANK YOU so very much for the 5 star review! Thank you for allowing us to be your home away from home. We look forward to seeing you every week and THANK YOU for allowing us the opportunity to serve you!

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Reviewed 21 February 2023 via mobile

We toured Pitt. Easy walk around campus. Close to great restaurants. Hotel staff very nice and accommodating. Provided cot and Chris very helpful. This is our second stay for campus tour. We plan to come back for our next college visit in the future with another kid. If one of them goes here, this will be our go to hotel.

Date of stay: February 2023
Trip type: Travelled with family
1  Thank Traveler609737
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hilton Hilton, Guest Services / Front Office at Hilton Garden Inn Pittsburgh University Place, responded to this reviewResponded 23 March 2023

Thank you for recently commenting on our hotel. We greatly appreciate the 5 star review!! We look forward to being your home away from home when your child attends Pitt! :)

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Reviewed 8 February 2023

There are 3 basics that I expect to be included in the price of a hotel room. If any of these 3 are missing I honestly haven't gotten what I paid for. 1.) A clean room 2.) a bed comfortable enough to sleep and 3.) a hot shower. Anything beyond that are perks that can raise or lower the rating but not part of "what I paid for"

So... I recently stayed over night and there was no hot water. Zero. Thank God I was checking out that morning so we just got dressed and decided to shower at our next hotel. There was no one at the front desk when we left to report this problem to and we had no time to wait around for someone. (We were already behind schedule since we couldn't shower.) I reported this on their internal survey and got a "sorry we were working hard at fixing the problem." response. I'm sure they were but I honestly think they should have offered a partial refund. Disappointing

Date of stay: February 2023
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank theyoussefs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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