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Amy R
Mount Airy, Maryland

Rooms are spacious.

4.0 of 5 bubblesReviewed 3 Sept 2022via mobile
The rooms are very spacious! Cleanliness was good. Desk staff super. Thank you Terri. You have to drive into the city to do things but you'll save a lot of money staying here. Parking is plentiful and easy. There is a pool and fitness room. Elevator.
Date of stay: September 2022
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Comfort Inn & Suites, responded to this review
Responded 4 Sept 2022

Hi Amy ,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. It is great to hear how you have loved our spacious room. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We will happily share your comments with Terri and we look forward to seeing you soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 7 August 2022

Booked hotel to break our ride from Chicago to New York into two. Just wanted to have a place to rest. What a wonderful surprise. We were provided with a huuuuuge room with two King beds, sofa bed, microwave, fridge and plenty of space. Very clean and comfortable. Mix of soft and firm pillows. Free breakfast (eggs, home fries, pastries). Front desk staff quite pleasant. Very reasonably priced snacks at front desk. Very close to the Pittsburgh overlook. 10 minute drive to the baseball and football stadiums. The only downside is that the sofa was a little beat up.

Room tip: Room 108 is huge. But, might be noisy on weekends as the window faces a bar that is behind the hotel. We stayed on a weekday.
Date of stay: August 2022
    • Location
    • Cleanliness
    • Service
Thank VingVingVing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Comfort Inn & Suites, responded to this reviewResponded 8 August 2022

Hi Ving ,

Thank you for your kind words! We are so happy to learn that you enjoyed our staff's hospitality, breakfast service, and for letting us know how impressed you were with the cleanliness of our hotel. We value our customer's experience. That is why we always make sure that our facilities are in good shape to provide our customers the best we can offer at a reasonable price. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2022

I’ve stayed at multiple Choice branded hotels and they range from excellent to never again. Room needs to be updated. Area didn't feel particularly safe. Breakfast was subpar. We’re heading back to Pittsburgh and definitely not staying here.

Date of stay: March 2022
1  Thank AccidentalTouristx3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Comfort Inn & Suites, responded to this reviewResponded 18 April 2022

Hi Accidental,

Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to
share this experience. We want you to know that your feedback and description of your experience at our hotel is of
utmost importance to us. We hope you enjoyed the rest of your stay and that you will give us an opportunity to change your
perceptions of our hotel in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2021 via mobile

My husband and I webby to Pittsburgh from NC to see the Steelers play Baltimore (Boy, what a GAME & nail biter!!!) All of the hotel near anywhere the stadium was at least a $1000 for a decent hotel. I saw this hotel on Booking.com and saw that it was almost 5 stars & maybe a 10 minute Uber drive to downtown Pittsburgj. This hotel isn't in a "happening area" & you might even think this cast be right but this Hotel is VERY nice & for the $$ it is a steal!!!! Brandt who worked the front desk really good care of us & upgraded us because they double booked our King bed room, he gave us a suite with 2 double beds which was fine for us.... Brandt was SUPER nice & he made our stay even better :) We definitely will stay there again the next time we go to Pittsbugh!!!

Gina B,,
North Carolina

Date of stay: December 2021
Trip type: Travelled as a couple
Thank redhead4011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Comfort Inn & Suites, responded to this reviewResponded 7 December 2021

Hello redhead4011,

Thank you for sharing this five-star review of our hospitality and service. It is great to hear from you and we are so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We will happily share your comments with Brandt and we look forward to seeing you soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2021

This Comfort Inn is extremely nice. The check-in was quick and we got our room easily. The staff people were all very friendly and helpfull. They room was clean and everything worked well. Parking was especially good and the location is excellent if you are visiting Pittsurgh. You can be in downtown in less than 10 minutes. The breakfast was the first open buffet we have had at a hotel in 18 months. The had scambled eggs, sausage, fried potatoes cereals, waffles, fresh coffee, juice (but no fruit). If you want a full breakfast or other meal there
is a decent restaurant that is a 5 minutes walk up Banksville Rd. We had a suite on the 4th floor back side which was very quiet and even had a view. We expect to be back whenever visiting Pittsburgh.

Date of stay: October 2021
Thank Robert5705
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Comfort Inn & Suites, responded to this reviewResponded 19 October 2021

Robert Z,


Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We are so glad that you found our hotel to be clean and convenient and that you enjoyed the five-star accommodations and hospitality that we strive to show to each guest, during every stay. Yes, breakfast is finally back. Breakfast is the most important meal of the day and our meal service is the perfect way to get it started! We are glad your stay was comfortable and we look forward to your next visit!

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Reviewed 31 July 2021

I opted for a suite on this stay, and was rewarded with a room that's spacious and comfy. I am, however, at the end of my patience with post-covid shortcomings--having stayed at several hotels that provided the customary hot breakfast buffet, I will not downgrade this one for offering a paper bag with a frozen sausage biscuit in it. Perhaps nobody reads instructions but the thing is supposed to be thawed overnight in the fridge and then covered with a paper towel--neither of which are accessible in the room that I must vacate by 11. Happily there's a Denny's just down the road.

They also are not making up rooms daily. In fact, when we checked in there was only one bath towel in the room--the management corrected it promptly when notified. I prefer not to have my room cleaned daily--it doesn't happen at home, after all. But it is a shortcoming.

So, Choice Hotels and all you others--I travel again late next month, and if you don't provide the customary breakfast you'll be hearing about it in my review.

Date of stay: July 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank TR26
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Comfort Inn & Suites, responded to this reviewResponded 31 July 2021

Hello TR26,

Thank you for taking the time to share your experience! Your feedback will be a great contribution for us to provide a better stay to our clients. However, We apologize for the limited services this time. We try our best to minimize physical contact due to the COVID situation. We highly implement social distancing to ensure the safety of everyone. We strive hard to make sure Thank you for bearing with us while we have restrictions regarding our breakfast service. We hope to be back to normal someday soon, and we thank you for your understanding.



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