Was sad to see what we had used close to 100,000 points for this vacation. Traveling with a pet is no easy task and even though you pay a $75 non-refundable fee - historically we are always placed in crappy rooms when we use points and travel with our dog. This experience was no different. Look at our gorgeous view (NOT). See attached photo. Also please do something about the corners of the bed frames. Can they have some sort of corner protection so you don't break your leg rounding the bed? My leg ate the corners and I have the bruises from the battle. I understand there were several weddings this weekend but do better emptying the trash around the property. Trash was overflowing and there was zero toilet paper in lobby bathrooms. Also upon check out there were no carts available for hours - seems people were taking them up to their room at night so they'd have them in the morning. Overall it was just "meh". Hilton Garden Inn is showing its age. Positives -- near Target and Dunkin Donuts.

This is a very basic hotel for a Hilton. Upside: good beds, rooms on the west side are quiet, friendly staff. There is a gym and a small indoor pool. However, rooms are very dated and in need of a renovation. During four nights, our room was only serviced once. It is not possible to order room service and the fridge is not stocked. The general impression is that the hotel is staffed to the bare minimum.

I had a soft spot for this hotel due to the location. I also liked that it has a restaurant, rare in this area, and a Tesla charger. I've been here several times.

The rooms are getting very dated and tired. It's not the cleanest either. However, I overlooked these things as again, location is most important, followed by the restaurant, and Tesla charger.

However, I am here to warn you, do NOT book this property. I had a reservation made and booked three months ago, part of a larger trip.

The hotel is kicking me out because they went and sold every room to a convention. Why is this my fault? We would I need to be forced to a hotel in another area, or without a restaurant, or without a Tesla charger?

It is simply NOT worth booking your flights, car rentals, etc. to then have this hotel cancel your reservation. It is NOT worth the risk. Book somewhere else. You won't miss the dated rooms or dirt either.