My wife and I stayed at this property recently and our experience was awful. A few of the things that were terrible:

- The room was dirty.
- The bed had a white stain on the frame that looked like bodily fluids. Not sure if it was, but gross none-the-less.
- The chair in the room was visibly dirty, had stains, and its upholstery was disintegrating.
- The air conditioner was very loud.
- The pool water was green. We thought this might be due to their chemicals, but the adjacent hot top water was clear. It looked too gross to swim in.
- My wife is disabled and asked for a couple more bed pillows to get comfortable. The staff informed us they were "out of pillows at this time." Really? Also, requested extra towels were not available either.

But here is the worst part: they double charged us! We booked the room through Expedia and paid for it. The day after our stay, the hotel directly charged us AGAIN for the same stay! Mistakes happen, so I called the hotel. None of the staff could get the manager (only transfer me to his voice mail) despite having called numerous times on different days at different times when I was told the manager would be in. I left MULTIPLE messages for the manager about the double charge, but NONE were returned. I never got to speak to the manager despite WEEKS of trying and I still haven't been refunded their mistaken charge.

This hotel is awful at best and a scam at worst. DO NOT STAY HERE! The Hilton name is ruined for me now.

I made the mistake of using the advanced payment rate. I was charged immediately and then again when I checked out. The woman at the check out desk told me something was wrong with the printer and couldn't give me a receipt. Once I discovered the double charge, I tried calling the hotel. It takes forever for anyone to answer the phone and on several phone calls, the phone was never answered. Had to contact the corporate office, who are giving the hotel time to refund me. No refund yet as of Sept. 10. Don't stay here.

Filthy! Beyond disgusting! Food crumbs on floor, stained curtain & dirty chair. Moldy musty unbearable smell - even changed rooms- same or worse. Hallway & elevator floors dirty too. Front associate didn’t acknowledge Hilton honors member. Run away! I recently stayed at a wonderful Hilton Garden Inn in another state- so I foolishly trusted the brand- huge mistake!!! Miserable experience! Wish someone had written this review to save myself & others!!