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Gary F

Finally found my Beaver County lodging

Review of Comfort Suites
5.0 of 5 bubblesReviewed 7 Oct 2024
I stopped here on a whim, and every aspect of my stay exceeded my expectations. The room and bathroom were huge, and laid out for accessibility, and everything was recently updated, and clean.

I didn't get her name, but the woman at the front desk was fantastic. Pleasant, extremely helpful, and she saved my camera for me, when I left it behind.

The location was great, too, being no more than 25 minutes from everything in Beaver County.
Date of stay: October 2024
Room Tip: Siri kept telling me to turn left on Brodhead when you need to be in the center lane for a slight...
Trip type: Travelled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (182)
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Reviewed 22 January 2024 via mobile

From day 1, I had bugs in my room. I reported to the front desk but was treated rudely, like I was lying. This behavior went on until I left. Don't waste your money. Breakfast is gross, barely warm, and questionable sausage. Besides the bugs that showed up often, the rooms were OK if you like trying to sleep next to a drag race....

Date of stay: December 2023
Trip type: Travelled with friends
Thank Tour16149293375
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 May 2023

Shower was great! Bed wasn't that great, didn't have a good night sleep. Was on the small side, but did have a fridge and microwave. Nice big TV. The one down side was it was super perfumed. Like they were trying to cover smells up.

Room tip: I wouldn't stay again, but it was ok for a night.
Date of stay: May 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank meeta4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 October 2022

Walking into the hotel and our room we were very pleased especially for the affordable price point as the decor was modern, room was very clean and looked recently renovated. The only “gripe” was the Walls are paper thin. Floor, ceilings, walls. Could hear everything from every direction. To make it worse we had a sporadic loud banging noise in the AC/heating unit that would wake u from a dead sleep. Could last a minute to 5 minutes. We think it was water dripping on the outside ledge of it from the unit above us but not sure. It was hard to get a good nights sleep because of that and the thin walls.
Our purpose was a one night stay outside Pittsburgh prior to a sporting event at an affordable price since the game was quite expensive. So despite the cons noted above it was a clean hotel and room that you could feel safe and comfortable not being in a cheap smelling and looking accommodations. Perhaps staying on an upper floor would remove some of those issues.

Room tip: Higher floor on end
Date of stay: October 2022
    • Value
    • Rooms
    • Service
Thank DSoro
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 May 2022 via mobile

Checked in got settled put items on the desk but once I turned the light on some small roaches took shelter. Killed two but the other went into the electric outlet. Got a picture of that one and ones that were dead on the floor. Told the front desk about the problem, they asked if I wanted to change rooms. Told them we were leaving to another hotel. The front desk lady came to the room to see where the bugs were. The two I smashed on the desk and the other that was in the outlet, we tried to kill as well. Not sure if we succeeded as it was by the baseboard, but when she came in, it was no longer there. Then the couch was tore up, afraid maybe the bugs were in there as well.

Room tip: Check your room
Date of stay: May 2022
Trip type: Travelled with family
Thank adventureawaitsforme
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 September 2021

I've never been spoken to by a front desk person like this in my life! These people are the coldest, rudest human beings at a hotel I've ever seen. I've been coming to this hotel for awhile now and have always enjoyed myself, but suddenly they began canceling our reservations with no notification. They do not call, they do not email. They cancel without warning. I'm honestly shocked as I write this, because I've always loved this hotel. The lady that used to work at front desk was so sweet, but now they have an extremely angry man up there, who clearly needs some sensitivity training.

Date of stay: September 2021
    • Location
    • Rooms
    • Service
Thank Casey d
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Comfort Suites Monaca, General Manager at Comfort Suites, responded to this reviewResponded 23 September 2021

Thank you for contacting the award winning Comfort Suites Monaca. We are very pleased to inform you that all reservations must be guaranteed with a valid debit/credit card and expiration date. The debit/credit card is used as a guarantee to hold the room. If the debit/credit card is declined when attempting to get an authorization code, the reservation is cancelled and the room is re-sold as it is no longer guaranteed.

Additionally, we would like to point out that we take all incidents of aggressive, violent or abusive treatment against our staff very seriously. Use of inappropriate language and verbally insulting our staff will not be tolerated. Our employees have the right to a safe and respectful work environment. In our interactions with you, we will strive to ensure that you are treated with fairness, integrity, and respect.

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