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48NYSV

A Good Option, Some Comments

4.0 of 5 bubblesReviewed 29 Aug 2024
The hotel is convenient to the interstate and there’s a Perkins restaurant nearby — the town of Milford isn’t far away either. We did have two concerns. Not only was the corridor freezing cold, but so was the room even though the room air conditioner was turned off. We went back to the car to get sweatshirts. To us, it’s a waste of energy. And secondly, there was a trail of dry mud on the floor as we entered the room. We were too tired to ask for housekeeping, so we just walked around it on the way to the bathroom and the door. Otherwise this Hampton is fine, and we would stay here again. Our concerns were relatively minor.
Date of stay: August 2024
Trip type: Travelled as a couple
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviewed 27 May 2024

I want to thank, Devin, from the front desk. He went on a scavenger hunt to find my lost phone. He was so kind and understanding about my issue. Thank you again, Devin. The Hampton was clean, the breakfast was hot, and the staff was friendly. What more can a girl ask for?

Date of stay: May 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CortExpedition
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hampton Inn Matamoras, Owner at Hampton Inn Matamoras/Milford, responded to this reviewResponded 27 May 2024

hello, we are so happy to hear that you had a wonderful encounter with our staff members, and we would love to thank you for all of your positive feedback hope to see you soon.

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Reviewed 23 April 2024

Picked this place while in the middle of visiting local waterfalls. Perfect location to a few of our stops, nice big room, very comfy and a great view. Breakfast was great and we enjoyed the pool. Definitely would stay here again!

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank thwingfan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hampton Inn Matamoras, Owner at Hampton Inn Matamoras/Milford, responded to this reviewResponded 3 May 2024

thank you so much for your review. we here at the Hampton inn value our customers and their feedback we hope to see you again in the near future.

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Reviewed 7 April 2024 via mobile

Right off I 84 but you don't hear traffic. Near several restaurants and Walmart. Good area for walking a dog if you're traveling with one. Room comfortable, clean and quiet. Very good breakfast selection. WiFi was not consistent though, kept losing the connection.

Room tip: Plenty of parking and easy on/off freeway
Date of stay: April 2024
Trip type: Travelled with family
1  Thank 83jene
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 February 2024 via mobile

Pros: Convenient location. Generally clean. Good size room. Nice lobby fireplace.
Cons: pet friendly hotel = dogs yapping all day and night. Child’s birthday party in room next door = screaming little girls until I had to resort to pounding on the wall with a shoe! Very hard and uncomfortable mattress. Very deflated pillows. Unadjustable shower head. Lobby staff unavailable to us and a line of other guests (several times!). A less than pleasant, uncomfortable stay.

Room tip: Driveway/road very rough - lots of potholes to avoid
Date of stay: February 2024
Trip type: Travelled as a couple
Thank VacationMama08
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hampton Inn Matamoras, Owner at Hampton Inn Matamoras/Milford, responded to this reviewResponded 3 May 2024

Thank you for staying with us here at the Hampton inn. We understand how important it is to provide our guests with a positive stay experience, and we apologize for not meeting this expectation. As a valued Hilton Honors Member, your feedback is valuable to us, and we will use it to make the necessary improvements. We hope to have the opportunity to welcome you back at any of our Hilton properties in the future.

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Reviewed 16 February 2024

This is amazing -this is not the first time this hotel charges again and again for the prepaid stay! And you have time consuming trouble to have it credited back/ Be aware!!!
This nulls all other staff efforts. Could be better but not worth the hassle afterwards

Room tip: Be aware of charges
Date of stay: January 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank uhae
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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