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All reviews road noise small kitchenette room was clean waffles kitchen area hot items queen bed stay there again hot breakfast coffee maker free breakfast front desk staff first floor convenient location cookies great place to stay very nice hotel
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Reviewed 31 August 2018

You will not be disappointed. Ever one was so nice and polite. Monday night supper was a pleasant surprise. At night it was quiet, no loud noise to make sleep hard to come by. I stayed there almost three weeks so you can trust my review.

  • Stayed: August 2018, travelled on business
    • Value
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Review collected in partnership with this hotel
1  Thank Nomad722066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HawthornSuites2045, Manager at Hawthorn Suites by Wyndham Lancaster, responded to this reviewResponded 2 September 2018

Dear Guest,

Thank you for your five star review. Our wonderful suites product makes extended stays a breeze. The Hawthorn Suites has been completely renovated this past year and we're all new again. We have an enjoyable breakfast each morning and we do serve supper on Monday nights. We're glad you made us your home away from home for your trip.

Hawthorn Suites by Wyndham, Lancaster, PA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2018

Disappointing overall. Trouble with the toilet two days in a row - wouldn't flush. Staff was inconsistent in their messaging. And weren't helpful when asked about a credit/discount based on the toilet not working two days in a row. I had to push them to call a manager.

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank jensouth7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HawthornSuites2045, Manager at Hawthorn Suites by Wyndham Lancaster, responded to this reviewResponded 26 August 2018

Dear Jen,

We take time to read each review and from your title it sounds like you were concerned about the price. Lancaster is a busy travel destination and the peak summer rates are high in this area throughout. Hawthorn represents a great value relative to the competition in price and quality. We have just completed a full renovation and we are all new again. As you noted, a manager on duty is available to assist and we hope that the discount your provided for the toilet issue was satisfactory. The rates will be decreasing as we go into the Autumn season. Hope you will try us again and find an even better value.

Hawthorn Suites by Wyndham, Lancaster, PA

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Reviewed 21 August 2018

The room had a mini refrigerator, microwave and dishes, glasses and utensils. Overall the room was clean. However the chair and couch were stained. The bathroom was big and well lit. The breakfast was very good and had a variety to please everyone. The hotel is close to shopping, restaurants and attractions.

  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Joan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HawthornSuites2045, Manager at Hawthorn Suites by Wyndham Lancaster, responded to this reviewResponded 26 August 2018

Dear Joan,

Thank you for your review. Our suites are well equipped. We were sorry to hear that our new furniture has been stained, but we thank you for sharing. We will have housekeeping address the issue. The hotel was fully renovated with new soft goods and new furniture and a whole new look. We will be working to keep it looking like new every day for our guests. Hope to see you soon.

Hawthorn Suites by Wyndham, Lancaster, PA

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Reviewed 21 August 2018

I recently traveled and stayed at the Hawthorne Suites in Lancaster. I found the accommodations very nice. The room was clean and comfortable. On the day I checked in, a Monday, they were also serving a free dinner that evening even though we went to a nearby Asian Buffet which was literally down the street from the hotel. We also had a Walmart and other shopping right there near the hotel and the highway was very accessible as well. It's a great place to stay when you are in the area. Reasonable rates as well.

Carolyn R.
Baltimore, MD

  • Stayed: August 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank allthatdrama418
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HawthornSuites2045, Manager at Hawthorn Suites by Wyndham Lancaster, responded to this reviewResponded 26 August 2018

Dear Guest,

You won't find all that drama here at the Wyndham. We really like your pen name by the way. Yes, we do serve a free dinner on some nights and a delicious free breakfast with all the traditional continental features, plus some really great local dishes that rotate on a daily basis. We are conveniently located to some of the best shopping in the world. Small Amish shops to a large mall and you can even shop at the 24 hour Walmart that is close by. Enjoyed your review and hope to see you soon.

Hawthorn Suites by Wyndham, Lancaster, PA

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Reviewed 20 August 2018

Having now become 'regulars', our 6 or 7 stays have shown the consistency one expects but rarely receives in other properties. Our rooms are always clean (206 this past Saturday keeps the streak rolling), well stocked and comfortable, Sue and Stephanie are always pleasant, yet not fake (easier said than done in the industry), the amenities always work and consistent as well (breakfast, in room, etc), and issues are never encountered as it is clear that inspections/updates/policies are always followed through. This is a model property for the Hawthorn franchise, (other owners, take notice) and we look forward to our upcoming stays throughout the rest of the year.

Stayed: August 2018, travelled with family
Thank gburn07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HawthornSuites2045, Manager at Hawthorn Suites by Wyndham Lancaster, responded to this reviewResponded 26 August 2018

Dear Guest,

Thank you for being a regular at our Hawthorn Suites. We really do have a consistently good product and you are correct. The true measure of quality is excellence again and again. We hope you noticed the great new look this year. New furniture, new soft goods and an even better experience. Please be sure to join our Wyndham Rewards program to earn points on every stay. We will share your review with our team and look forward to serving you soon again.

Hawthorn Suites by Wyndham, Lancaster, PA

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