We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
THE_Irishtigger
Honolulu, Hawaii

Great location and cleanliness.

4.0 of 5 bubblesReviewed 30 Sept 2024
The room was spotless, my check in was without incident and fabulous. The hotel is located in the perfect zoon of restaurants, shopping, and business.

The beds were extremely comfortable and my favorite item was that I was able to walk back from a mall event.
Date of stay: September 2024
Trip type: Travelled on business
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
  • Hotels.com
  • Expedia.com
    $269
  • Algotels
1.0 km from The Prussia Hotel, BW Signature Collection
Free Wifi
Free parking
Our Philadelphia area hotel sits next to King of Prussia Mall.
  • CrownePlaza.com
    $250
  • Hotels.com
  • Algotels
0.7 km from The Prussia Hotel, BW Signature Collection
Free Wifi
Free parking
Save with Hilton Honours Rewards
  • Booking.com
  • Expedia.com
    $245
  • Hotels.com
1.8 km from The Prussia Hotel, BW Signature Collection
Free Wifi
Free parking
  • Hotels.com
  • Expedia.com
    $174
  • Hyatt.com
1.4 km from The Prussia Hotel, BW Signature Collection
Free Wifi
Free parking
Save with Hilton Honours Rewards
  • Booking.com
  • Expedia.com
    $140
  • Hotels.com
1.0 km from The Prussia Hotel, BW Signature Collection
Free Wifi
Free parking
Lobby
$261
Book Now with Marriott Bonvoy
  • Booking.com
  • Hotels.com
  • Skyscanner.com
1.9 km from The Prussia Hotel, BW Signature Collection
Free parking
Pool
  • Hotels.com
  • Fairfield Inn
    $206
  • Expedia.com
    $224
0.9 km from The Prussia Hotel, BW Signature Collection
Free Wifi
Free parking
exterior
  • Hotels.com
  • ZenHotels.com
    $137
  • Algotels
0.2 km from The Prussia Hotel, BW Signature Collection
Free parking
Outdoor pool
  • Hotels.com
  • Element.com
    $280
  • Expedia.com
    $318
1.9 km from The Prussia Hotel, BW Signature Collection
Free Wifi
Free parking
  • Hotels.com
  • Expedia.com
    $243
  • Skyscanner.com
3.0 km from The Prussia Hotel, BW Signature Collection
Free Wifi
Free parking
View more hotels in King of Prussia
Reviews (1,302)
Filter reviews
1,302 results
Traveller rating
648
386
149
70
49
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
648
386
149
70
49
Show reviews that mention
All reviews across the street the breakfast area room was clean valley forge great stay convenient location easy access nice breakfast fitness center bw king mall philadelphia intersection highway cereal pillows
Selected filters
Filter
Updating list...
2 - 7 of 1,302 reviews
Reviewed 24 August 2024

There are great pros and important cons for this hotel. It seems new. The hotel is in a great location, nicely designed, has easy parking and super clean rooms and property. The pool has a House lift for disabled guests, something I've never seen before, and that's a great amenity.
There's ping- pong and a well-appointed gym with a rope climber, which I've never seen before. The staff is friendly and professional. It is a great value for the money in many ways.
The BAD news is uncontrolled noise of some guests.
1. There was a HUGE domestic argument in room 119 that could be heard from both ends of the hallway, my husband and I heard it on our way to play ping pong. It was still going on after we had played two games, and I informed the front desk. It was intense and dangerous, plus there were children in that room, and it escalated to a domestic dispute that was scary, from what it sounded like up and down the hallway. Guests like that should be asked to leave. The property is too nice and pleasant to have guests disturbing the peace of other guests.
2. There was a party either outside or in one of the rooms that raged all night, I could hear it at 2 a.m. as well as earlier and later. This is inappropriate at such a nice property, and disrupts everyone trying to sleep.
I was surprised and annoyed that nothing was done about it. They need security staff at this property, a police presence, or a much better manager. My husband heard a couple complain as they were checking out that they were kept awake until 5 a.m. because of the noise. We were on the third floor, so it wasn't as bad for us. We stayed 7 nights in Allentown by the airport, and there was a full house on Saturday night of people who were clearly going out to party, and yet the whole property was quiet all day and night. Unruly guests should not be allowed to disrupt the guest experience of an entire hotel.
That said, the front desk staff were kind, helpful and professional. They need better management onsite.

Room tip: It will be a great place to stay when they get the fights and parties to stop.
Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 821ta
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marcus Collins, General Manager at The Prussia Hotel, BW Signature Collection, responded to this reviewResponded 5 September 2024

I am so sorry that you had such an unpleasant stay. I am afraid that I was out of state on the night in question and only heard about it on my return. The guests in room 119 were asked to leave and have been told that they may not stay again. We have not had an issue before or since with a party in the parking lot, so you were very unfortunate. However you are quite right to say that we should have taken care of the issue by disbanding the gathering and it has been addressed with the night staff. I very much hope that you will return as the negative experiences you had are certainly very unusual if not unique instances. I am so pleased teh staff were welcoming and you enjoyed the hotel.

Should you have any questions, feel free to contact me at the hotel,

Kind regards,

Marcus Collins
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2024 via mobile

The hotel is newly remodeled and it was very well done. Our king room was spacious, clean and had the most comfortable bed. We were on the first floor near reception and never heard anything so I’ll add it was also quiet. Would definitely stay again! The staff was also very welcoming and helpful.

Date of stay: July 2024
Trip type: Travelled as a couple
Thank PaMagellan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 July 2024

I chose this hotel due to the high ratings on TripAdvisor, so I was disappointed that my stay was just OK. The hotel looks new and the room was very clean. However, the room had an overpowering sickly sweet smell (maybe from the cleaning products). The 'free' breakfast was very poor quality- it was obvious that the eggs were powdered, the hashbrowns and waffles were from frozen, and the pastries were stale. There was only one ice machine in the entire hotel- and since the fridge didn't include a freezer section, we needed to get ice for our cooler. There was only one accessible electrical outlet- on the desk across the room. The bedstand did not have any outlets nor an alarm clock. The Marriott next door looked much nicer. If you just need a clean place to stay overnight (which is why we were there- just passing through) the Prussia Hotel might be fine, but it was overpriced considering the lack of amenities.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 834gayleb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marcus Collins, General Manager at The Prussia Hotel, BW Signature Collection, responded to this reviewResponded 5 September 2024

I am so sorry that your stay was not as it should have been. It appears that the person who stayed before you smoked in the room (despite all rooms being non-smoking) and we used a particular product to kill that smell. The housekeeper needed to air the room for longer and I am sorry it smelled strongly. We do have a really nice alarm clock which we start installing in the next couple of weeks. The location of the alarm clock will be between or next to the bed and it has a variety of outlets to plug into. I am sorry it was not yet installed. Our breakfast is limited by the size of the kitchen, but we are looking for some different products and have since installed a nice chiller for yoghurt and fresh fruit. I hope you will consider returning and I apologize for your disappointment.

Sincerely,

Marcus Collins
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2024

We were traveling with my daughter’s lacrosse team. This hotel has some of the most friendly staff that I’ve ever encountered on a trip. They all went above and beyond to make sure that our team had everything that they needed. Everything was so clean!

Date of stay: July 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hpeter1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 June 2024

The BW hotel is undergoing full renovation and many amenities are not available or altered. No AC in hallways. Construction workers all around. Did not feel as safe in parking lots with big trucks coming thru. Neighboring hotel is also under construction. I would avoid this area until construction is done.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank LaxMom26
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marcus Collins, General Manager at The Prussia Hotel, BW Signature Collection, responded to this reviewResponded 25 June 2024

I am so sorry that your experience was disappointing. The painters are wrapping up this week, which would have been the construction workers you saw. We are installing millwork in our breakfast room, lobby and marketplace this week, so we will have all our amenities up and running by next week I hope you will consider returning once everything is completed.

Warm regards,

Marcus
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews