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Kit742
Brick, New Jersey

Nice Place to Stay

5.0 of 5 bubblesReviewed 23 Jul 2024
Friendly staff, easy to check in and out. Attentive staff- Plenty of parking and easy to get to. Overall A++
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexandra W, General Manager at Hyatt Place Philadelphia / King Of Prussia, responded to this review
Responded 23 Jul 2024
Thank you for your fantastic review! We're delighted to hear that you had such a positive experience at Hyatt Place King of Prussia. Our team works hard to provide friendly and attentive service, so it's wonderful to know that you found check-in and check-out easy and our staff accommodating. We're also glad you appreciated the ample parking and convenient location. Your A++ rating means a lot to us, and we look forward to welcoming you back on your next visit!

Best regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 22 July 2024

Everything very cleaned, good service and excellent breakfast, pool and gym really good, big room and comfortable

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank analuufranco
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexandra W, General Manager at Hyatt Place Philadelphia / King Of Prussia, responded to this reviewResponded 24 July 2024

Thank you for your positive review! We're thrilled to hear that you enjoyed our clean facilities, excellent service, and delicious breakfast. We're also glad you had a good experience with our pool and gym, and found your room spacious and comfortable. We look forward to welcoming you back to Hyatt Place King of Prussia soon! Safe travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2024

We stayed in this hotel for our lacrosse tournament for four nights. The staff were very friendly hotel was clean and worked well for our team.

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Melissa C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexandra W, General Manager at Hyatt Place Philadelphia / King Of Prussia, responded to this reviewResponded 8 July 2024

Dear F8689COmelissac,

Thank you so much for your fantastic review! We are thrilled to hear that you had an enjoyable stay during your lacrosse tournament. Our team takes great pride in providing friendly service and maintaining a clean environment. We’re glad we could meet your needs and contribute to a successful experience for your team. We hope to welcome you back for future tournaments or any other visits. Safe travels!

Best regards,

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Reviewed 6 July 2024

Hyatt Place was our home for four nights as my grandson played in a Lacrosse Tournament close by. Every aspect of the facility was acceptable and comfortable. Staff were friendly and helpful. Beds were comfortable. You could find enough on the breakfast table to start your day adequately.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank bpemberton3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexandra W, General Manager at Hyatt Place Philadelphia / King Of Prussia, responded to this reviewResponded 8 July 2024

Dear bpemberton3,

Thank you for taking the time to share your feedback following your recent stay at Hyatt Place King of Prussia. We are delighted to hear that you and your grandson enjoyed your time with us during the Lacrosse Tournament.

We greatly appreciate your kind words about our comfortable beds and friendly, helpful staff. It is our goal to provide a welcoming and restful environment for our guests, and we are pleased to know that we met your expectations in these areas.

We also value your feedback on our breakfast offerings and recognize the importance of starting the day with a satisfying meal. Your suggestion for expanding our breakfast variety is noted, and we will look into adding more options to cater to different dietary needs and preferences.

Thank you once again for your review and for choosing Hyatt Place King of Prussia. We look forward to welcoming you back and providing you with an even better experience in the future.

Warm regards,

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Reviewed 6 July 2024

There were several juveniles running up and down the stairs and floors striking the doors of guests with their hands and Lacrosse sticks. They would then use the stairwells to run to the next floor. This occurred both nights of my stay.

The floors were also dirty.

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Ricco R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexandra W, General Manager at Hyatt Place Philadelphia / King Of Prussia, responded to this reviewResponded 8 July 2024

Dear Ricco R,

Thank you for taking the time to share your feedback about your recent stay at Hyatt Place King of Prussia. We sincerely apologize for the disturbances you experienced during your visit.

We take the comfort and satisfaction of our guests very seriously, and it is disheartening to hear that your stay was affected by the behavior of other guests. Please note that we have security personnel on duty on Fridays and Saturdays, as well as a manager on duty at all times. Any reported disturbances are addressed immediately. It is disappointing when parents do not control their children, making it our staff's responsibility to monitor them.

Regarding the cleanliness of the floors, we apologize for the oversight. Maintaining a clean and welcoming environment is a top priority for us. We will address this issue with our housekeeping team to ensure that our high standards of cleanliness are consistently met.

We value your feedback as it helps us improve our services. We hope you will give us another opportunity to provide you with a better experience. If you plan to return to the area, please feel free to contact me directly, and I will personally ensure that your next stay is more enjoyable.

Thank you again for your valuable feedback.

Warm regards,

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Reviewed 3 July 2024

Great spot near the King of Prussia Mall. The rooms are a bit "dated" perhaps, but they are in fantastic condition. Very friendly staff.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Ryan C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexandra W, General Manager at Hyatt Place Philadelphia / King Of Prussia, responded to this reviewResponded 4 July 2024

Dear Ryan C,

Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed our convenient location near the King of Prussia Mall and found our rooms to be in fantastic condition despite being a bit dated. Our team takes great pride in maintaining our property and providing friendly service, so your kind words mean a lot to us. We hope to welcome you back soon for another enjoyable stay!

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