Hyatt Place was our home for four nights as my grandson played in a Lacrosse Tournament close by. Every aspect of the facility was acceptable and comfortable. Staff were friendly and helpful. Beds were comfortable. You could find enough on the breakfast table to start your day adequately.
Dear bpemberton3,
Thank you for taking the time to share your feedback following your recent stay at Hyatt Place King of Prussia. We are delighted to hear that you and your grandson enjoyed your time with us during the Lacrosse Tournament.
We greatly appreciate your kind words about our comfortable beds and friendly, helpful staff. It is our goal to provide a welcoming and restful environment for our guests, and we are pleased to know that we met your expectations in these areas.
We also value your feedback on our breakfast offerings and recognize the importance of starting the day with a satisfying meal. Your suggestion for expanding our breakfast variety is noted, and we will look into adding more options to cater to different dietary needs and preferences.
Thank you once again for your review and for choosing Hyatt Place King of Prussia. We look forward to welcoming you back and providing you with an even better experience in the future.
Warm regards,
There were several juveniles running up and down the stairs and floors striking the doors of guests with their hands and Lacrosse sticks. They would then use the stairwells to run to the next floor. This occurred both nights of my stay.
The floors were also dirty.
Dear Ricco R,
Thank you for taking the time to share your feedback about your recent stay at Hyatt Place King of Prussia. We sincerely apologize for the disturbances you experienced during your visit.
We take the comfort and satisfaction of our guests very seriously, and it is disheartening to hear that your stay was affected by the behavior of other guests. Please note that we have security personnel on duty on Fridays and Saturdays, as well as a manager on duty at all times. Any reported disturbances are addressed immediately. It is disappointing when parents do not control their children, making it our staff's responsibility to monitor them.
Regarding the cleanliness of the floors, we apologize for the oversight. Maintaining a clean and welcoming environment is a top priority for us. We will address this issue with our housekeeping team to ensure that our high standards of cleanliness are consistently met.
We value your feedback as it helps us improve our services. We hope you will give us another opportunity to provide you with a better experience. If you plan to return to the area, please feel free to contact me directly, and I will personally ensure that your next stay is more enjoyable.
Thank you again for your valuable feedback.
Warm regards,
Great spot near the King of Prussia Mall. The rooms are a bit "dated" perhaps, but they are in fantastic condition. Very friendly staff.
Dear Ryan C,
Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed our convenient location near the King of Prussia Mall and found our rooms to be in fantastic condition despite being a bit dated. Our team takes great pride in maintaining our property and providing friendly service, so your kind words mean a lot to us. We hope to welcome you back soon for another enjoyable stay!
The hotel was immaculate, and the staff was helpful and friendly. I would definitely stay here again if in town!
Dear bonniegdeschenes,
Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay at Hyatt Place King of Prussia. Our team takes great pride in providing a clean and welcoming environment for our guests, and it is always rewarding to hear that our efforts are appreciated. We look forward to welcoming you back the next time you are in town! Safe travels!
The property is well located close to I76 and King of Prussia Mall. Other than rush hour, a journey to central Philadelphia takes only 30-40 minutes. The friendly and helpful staff certainly added to my 6 night stay.
Dear TGL264,
Thank you so much for your wonderful review! We're thrilled to hear that you had a comfortable and enjoyable stay at our property. Our convenient location near I-76 and the King of Prussia Mall is certainly a highlight, and we're glad it contributed to your positive experience. We're especially pleased that our friendly and helpful staff made your six-night stay even more memorable.
At Hyatt Place King of Prussia, we strive to provide excellent service and a welcoming environment for all our guests. Your feedback serves as a great encouragement to our team, reaffirming our commitment to offering the best possible experience. Whether it's the proximity to major attractions or the comfort of our accommodations, we aim to ensure every guest feels right at home.
We hope to welcome you back to Hyatt Place King of Prussia on your next visit to the area. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know.
Safe travels and warm regards,
