The hotel was immaculate, and the staff was helpful and friendly. I would definitely stay here again if in town!
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Ryan C
Pittsburgh, United StatesGreat Spot
Reviewed 2 Jul 2024
Great spot near the King of Prussia Mall. The rooms are a bit "dated" perhaps, but they are in fantastic condition. Very friendly staff.
Date of stay: June 2024Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with Hyatt Hotels
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Alexandra W, General Manager at Hyatt Place Philadelphia / King Of Prussia, responded to this review
Responded 3 Jul 2024
Dear Ryan C,
Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed our convenient location near the King of Prussia Mall and found our rooms to be in fantastic condition despite being a bit dated. Our team takes great pride in maintaining our property and providing friendly service, so your kind words mean a lot to us. We hope to welcome you back soon for another enjoyable stay!
Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed our convenient location near the King of Prussia Mall and found our rooms to be in fantastic condition despite being a bit dated. Our team takes great pride in maintaining our property and providing friendly service, so your kind words mean a lot to us. We hope to welcome you back soon for another enjoyable stay!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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1.4 km from Hyatt Place Philadelphia / King Of Prussia
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bonniegdeschenes
Canterbury, Connecticut
1
Date of stay: June 2024
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexandra W, General Manager at Hyatt Place Philadelphia / King Of Prussia, responded to this reviewResponded 4 July 2024
Dear bonniegdeschenes,
Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay at Hyatt Place King of Prussia. Our team takes great pride in providing a clean and welcoming environment for our guests, and it is always rewarding to hear that our efforts are appreciated. We look forward to welcoming you back the next time you are in town! Safe travels!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
TGL264
Canberra, Australia
812
The property is well located close to I76 and King of Prussia Mall. Other than rush hour, a journey to central Philadelphia takes only 30-40 minutes. The friendly and helpful staff certainly added to my 6 night stay.
Date of stay: May 2024
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexandra W, General Manager at Hyatt Place Philadelphia / King Of Prussia, responded to this reviewResponded 19 June 2024
Dear TGL264,
Thank you so much for your wonderful review! We're thrilled to hear that you had a comfortable and enjoyable stay at our property. Our convenient location near I-76 and the King of Prussia Mall is certainly a highlight, and we're glad it contributed to your positive experience. We're especially pleased that our friendly and helpful staff made your six-night stay even more memorable.
At Hyatt Place King of Prussia, we strive to provide excellent service and a welcoming environment for all our guests. Your feedback serves as a great encouragement to our team, reaffirming our commitment to offering the best possible experience. Whether it's the proximity to major attractions or the comfort of our accommodations, we aim to ensure every guest feels right at home.
We hope to welcome you back to Hyatt Place King of Prussia on your next visit to the area. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know.
Safe travels and warm regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hoyaindc
72
This out of the way property is nothing special, not even the price. Room was musty. No amenities. Dated decor.
Date of stay: June 2024
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexandra W, General Manager at Hyatt Place Philadelphia / King Of Prussia, responded to this reviewResponded 19 June 2024
Dear hoyaindc,
Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent stay with us did not meet your expectations. Your comments are invaluable as they help us identify areas where we can improve our services.
We sincerely apologize for the musty condition of your room. This is often caused by humidity, and running the air conditioning typically helps clear it up. Our housekeeping and maintenance teams are currently addressing this issue to ensure it does not affect future guests.
Regarding the amenities, we strive to offer a variety of services to enhance our guests' stay. We regret that we did not meet your expectations in this regard. If you have specific suggestions on what amenities you would like to see, we would love to hear them.
Thank you for your valuable feedback. We hope to have the opportunity to serve you better in the future.
Warm regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
labba0725
1
The hotel was in a great, safe location. The staff was extremely helpful with our plans to drive to Philadelphia. He told us where to park to get the overhead tour bus.
Date of stay: April 2024
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexandra W, General Manager at Hyatt Place Philadelphia / King Of Prussia, responded to this reviewResponded 30 April 2024
Thank you for your feedback! We're delighted to hear you enjoyed our convenient location and that our staff could assist you with your plans to drive to Philadelphia. It's great to know you found our tips helpful, particularly regarding parking and the tour bus. We hope you had a wonderful experience in the city and that you'll choose to stay with us again in the future! Let us know if there's anything else we can do to make your next visit even better.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
KingHarven
1
There were many issues with my stay. One of the main reasons I chose this hotel was because of the indoor pool, to me and my family’s surprise it was closed for maintenance. During our short stay the door keys did not work. The most disturbing part of the stay was the blood that we found on our bed sheets, which caused us to check out a day early. We were very disappointed in our stay and would not recommend.
Date of stay: March 2024
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexandra W, General Manager at Hyatt Place Philadelphia / King Of Prussia, responded to this reviewResponded 30 April 2024
Thank you for your feedback. We take pride in maintaining a high standard of cleanliness and service, so it's extremely unusual to receive such comments. We apologize for the issues you experienced and will address them promptly. Please reach out to us directly to provide additional details so we can investigate this matter.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC