I’ve stayed at numerous Hyatt’s over the years and this hotel was in the worst condition I’ve ever experienced. Filthy carpets all over the facility, torn up furniture in the room, toilet seat moved all over the place, mold in the shower, even the glass shower door was off its guide so it was just hanging and a safety hazard. Finger prints and smudges in the elevators and public rooms. Obviously, no consideration and adherence to Hyatt’s COVID cleanliness commitment. Breakfast area wasn’t clean, coffee wasn’t refreshed and plentiful, grab and go offerings were limited. Good thing I brought my own breakfast foods beforehand. I actually checked out a day earlier because I didn’t want to stay there another night. Wouldn’t recommend and think there are plenty of better hotels in the area at the same or less price. Hyatt should fix this hotel up so it can align with other Hyatt Places in other locations.

As the title suggests, the hotel was wonderful. It's in very close proximity to the KoP mall and restaurants, but not too close that traffic and noise was a factor. The hotel staff were courteous and attentive. The hotel condition was exceptional and amenities were great. We are already planning to return!

Dangerous
I would give it a negative if available.
No night lights in room, my wife walked into the bathroom door in the middle of the night and broke her nose. When confronting the manager, She obviously didn't care. The room was dirty, we stayed for three nights. There was NO housekeeping (or option) what so ever. It was up to us to take the trash and dirty towels out.