We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Meems
Philadelphia, Pennsylvania

Dirty, dingy

3.0 of 5 bubblesReviewed 2 Mar 2021via mobile
The hallways were dimly lit, parking lot not well lit. A guy followed me from parking lot & approached me on 4 floor where they put all the patrons. There were only a few cars in parking lot & they put everyone in rooms next to each other. Hallways smelled like weed. Carpet needed vacuuming in hallways and rooms. There were stains & a big hole in the comforter. I’ve stayed at several Kop hotels lately & this was dirtiest and not adhering to Covid guidelines.
Date of stay: February 2021
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IHG Service, Owner at Crowne Plaza Philadelphia - King of Prussia, an IHG hotel, responded to this review
Responded 17 Mar 2021

Hi Rarelygetvacation,

Thank you for your visit to Crowne Plaza Philadelphia King of Prussia. Our hotel provides a place to relax and keep in contact with all your loved ones.

I reviewed your comments and I am sorry for the issues that you had with the smell of our hallways, the carpets, and lighting among other things. I understand your disapproval of what you describe happened. I shared your comment with our managing team and are evaluating methods to improve our services. You can rest assures that these issues will be dealt with.

I invite you to come and stay with us on your next trip.

Our Regards,

Oscar C.
Case Manager
IHGService
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    $272
  • Hotels.com
0.4 km from Crowne Plaza Philadelphia - King of Prussia, an IHG hotel
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
  • Residence Inn
    $287
  • Priceline
0.7 km from Crowne Plaza Philadelphia - King of Prussia, an IHG hotel
Free Wifi
Free parking
Save with Hilton Honours Rewards
  • Booking.com
  • Expedia.com
    $232
  • Hotels.com
1.6 km from Crowne Plaza Philadelphia - King of Prussia, an IHG hotel
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
  • Hotels.com
  • Hyatt.com
0.9 km from Crowne Plaza Philadelphia - King of Prussia, an IHG hotel
Free Wifi
Free parking
Lobby
Get rewarded with One Key
  • Booking.com
  • Sheraton.com
    $264
  • Hotels.com
1.8 km from Crowne Plaza Philadelphia - King of Prussia, an IHG hotel
Free parking
Pool
exterior
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    $140
  • Hotels.com
0.9 km from Crowne Plaza Philadelphia - King of Prussia, an IHG hotel
Free parking
Outdoor pool
Get rewarded with One Key
  • Hotels.com
  • Algotels
  • Skyscanner.com
2.5 km from Crowne Plaza Philadelphia - King of Prussia, an IHG hotel
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
  • SpringHill Suites
    $245
  • Hotels.com
2.5 km from Crowne Plaza Philadelphia - King of Prussia, an IHG hotel
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    $285
  • Hotels.com
1.8 km from Crowne Plaza Philadelphia - King of Prussia, an IHG hotel
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
  • HIExpress.com
    $165
  • Hotels.com
1.0 km from Crowne Plaza Philadelphia - King of Prussia, an IHG hotel
Free Wifi
Free parking
View more hotels in King of Prussia
Reviews (479)
Filter reviews
479 results
Traveller rating
147
193
92
37
10
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
147
193
92
37
10
Show reviews that mention
All reviews business trip king conference shoppers cons pros refrigerator sofa
Selected filters
Filter
Updating list...
14 - 19 of 479 reviews
Reviewed 20 September 2020

Really liked our room and the staff were excellent. Especially appreciated the good reading light and comfortable seating in the room. Excellent complimentary full breakfast choices (eggs Benedict!) offered in spite of COVID. Front desk staff was outstanding.

Date of stay: September 2020
    • Rooms
    • Cleanliness
    • Service
Thank Laura M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 February 2020 via mobile

The hotel was clean. It has a convenient location across from the mall and near local highways. There’s also no shortage of restaurants near by from fast food to sit down. The hotel breakfast buffet is much nicer on the weekend than the typical hotel breakfast. Most of the staff was friendly except the waitress/hostess we had for dinner one night at the hotel restaurant.

Date of stay: February 2020
Trip type: Travelled with family
Thank Eaford10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 December 2019

We've stayed here a couple of times over the last few years and the rooms and lobby are improved from previous visits, but other areas show that they are worn and still in need of improvement. The staff is really friendly and helpful. I'd recommend the hotel, just be aware that the rooms are nicer than the hallways!

Date of stay: December 2019
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank kevinsK1593IZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 December 2019 via mobile

My room was immaculate, well lit, beautifully appointed and quite comfortable. I’ll be making a return business trip in January and plan to stay here again. The bed was great. I forgot to take photos.
The restaurant in the hotel was fine. Decent service and food. Not outstanding, but solid.

Date of stay: December 2019
Trip type: Travelled on business
Thank PatsyH89
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 December 2019

Stayed here overnight after a long day of shopping at the mall across the street. Conveniently located. Hotel is in good shape, lobby is nice, could use a bit of upgrading in the hallways where the rugs are worn. The room was clean, however the mattress was very uncomfortable. But for one night I can't complain for the price. I payed for the buffet breakfast for me and my wife, and kids are free. Was worth it because it was not crowded like other hotels were its free and you can't move. For $20 4 of us ate and were stuffed. We got 2 complementary drinks at the bar for being a club member which was nice. I'd stay again.

Date of stay: December 2019
    • Location
    • Rooms
    • Service
Thank AbrahamWizard
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews