We needed an affordable place to stay for a visit with friends. The room was clean and the staff was exceptional! From the front desk to the cleaning staff, everyone was delightfully courteous. The location was great and checking in/out was a breeze.
Great for a short stay and definitely the right price!
Describe the service you experienced: My experience was good
Tell us how you liked the room: The room was nice and clean
Talk about the location & amenities: Location was right off the highway
Say what you liked best & least: price
The hospitality industry is built around great customer service, and I can say that the front desk, both and check-in, and check-out, were just as kind, thoughtful, quick, and accommodating as one could hope. Even the cleaning staff were kind and friendly as we walked out in the morning. In fact I turned around a left a tip thanks to their friendly demeanor. The hotel is great for those passing through like we were, maybe not the most amenities, but their service is 100/100, and for the price was unbeatable.
"We had a marvelous stay at the Motel 6. Room was nice ,very good service, close to everything, the mall, Wal-Mart, restaurants and fast food places.Very reasonably priced too. Look forward to returning
I had booked for 2 nights but i checked out just in one day due to the pathetic hospitality. They dont have pantry area, you need to purchase normal drinking water. They make you buy wifi( yes !! wifi). They took away used towels around 10 am and only were able to provide fresh towels after 3 pm.They will not help u with ur luggage even when u genuinly need it -I had twisted left wrist injury but they did not helped me with my 2 checkin and 2 cabin bags.I would not suggest this hotel at all.
Aartia, Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment, and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience, we have fallen short and would like to apologize for the service issues you describe. We invite you to contact our Guest Relations at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
