Dear paris7002,
First and foremost, we would like to offer you our apologies for the inconvenience you experienced during your stay with us. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. Also, your comments about grab-and-go breakfast will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay, and we look forward to welcoming you back soon.
Sincerely,
Hotel Management