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Sarah S

Great experience

5.0 of 5 bubblesReviewed 4 weeks ago
Hyatt was one of the best hotels I've had the pleasure of staying at. Loved it all the way. Slept incredibly well on the bed in my room. Overall experience was top notch.
I got to give it up to the workers at the front desk. Lori or Laurie was very helpful and honestly just an awesome person. 👌 breakfast was good and hot.
Would definitely consider coming back if im ever in the area !
Date of stay: September 2024
Room Tip: Place is in the middle of everything and very convenient.
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hyatt House Philadelphia/King of Prussia, responded to this review
Responded 1 week ago
Thank you so much for your kind feedback on your stay. I will most certainly be delivering your positive feedback to my front desk team, especially Lori, as it makes their day to hear that they've made such a positive impact. We look forward to serving you in the future!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,332)
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3 - 8 of 1,332 reviews
Reviewed 4 weeks ago

Would be nice to receive military discount for retirees. Other than that this is a wonderful property.

Date of stay: August 2024
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank janjD8485VS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hyatt House Philadelphia/King of Prussia, responded to this reviewResponded 1 week ago

Thank you for taking the time to complete this survey! We are so glad to hear you enjoyed our property from beginning to finish!

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Reviewed 4 weeks ago

Hotel and rooms are nice but quiet time needs to be more adhered to and enforced. Breakfast is nice but needs more selections and ample seating.

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank tmstev33
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hyatt House Philadelphia/King of Prussia, responded to this reviewResponded 1 week ago

Thank you for your feedback on your stay. Please be assured that we take the comfort and relaxation of our guests very seriously. We have since emphasized the importance of this to our team to ensure we are doing everything we can to provide a peaceful and comfortable stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Excellent hotel not far from Villanova. Comfortable and clean. Very good service at front desk and when requesting help from housekeeping. Quiet at night. Beds were very comfortable. Many amenities in the area, many walkable. My only complaint was the breakfast. It was mostly inedible. I’ve stayed at budget motels with a better breakfast, but this is fixable and hopefully will be. I would definitely stay again.

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Road61251800760
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hyatt House Philadelphia/King of Prussia, responded to this reviewResponded 1 week ago

Thank you so much for your positive feedback! It is wonderful to see that our team overall made you feel welcome during your visit and that you were able to take advantage of our amenities and the location while staying. Additionally, we're so happy that you're planning on returning to us in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2024 via mobile

We stayed at the Hyatt House for one night. We arrived early and since a room was available, it was given to us. The room was very clean and included a coffee pot, fridge and microwave if it was needed. Lobby area and breakfast area are nice to sit in. They offer a complimentary breakfast, which we didn't take full advantage of due to other plans made, but there were a variety of options. They also offer a 10% discount to Melting Pot if you stay there.

Date of stay: August 2024
Trip type: Travelled with family
Thank cruerockchick
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hyatt House Philadelphia/King of Prussia, responded to this reviewResponded 1 week ago

Thank you very much for your feedback on your stay. We're so glad to hear you were able to enjoy the full extent that our hotel has to offer. We appreciate the recommendation and look forward to seeing you during future stays.

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Reviewed 15 August 2024

Well maintained and clean with some evidence of wear and tear. Great proximity to lots of restaurants and activities. I thought the pool area needed some attention, but that’s not a make or break for this level of Hyatt.

Date of stay: August 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank E4674TGryanm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hyatt House Philadelphia/King of Prussia, responded to this reviewResponded 1 week ago

Thank you so much for your positive feedback on your stay with us. We are so glad you enjoyed your visit and hope you return to us in the future.

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