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Brian A

Great Hotel - Thank You Erika!

5.0 of 5 bubblesReviewed 15 Jan 2024via mobile
This is a very nice hotel.
It is right near the shopping mall and close to good restaurants.
The parking is great and the property is well maintained.
The area seemed very safe
It is easy to get to from Philadelphia - very conveniently located!

Erika at the front desk was very helpful at check in.
Date of stay: January 2024
Trip type: Travelled on business
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All reviews king of prussia mall soft pretzels across the street small hotel parking lot free breakfast i highly recommend this hotel king bed lobby costco desk philadelphia couch college kop
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Reviewed 13 November 2023 via mobile

On Friday evening we spent the night at the Fairfield Inn adjacent to the King of Prussia shopping mall. We have stayed there previously. This was another good experience. The hotel was reasonably priced. The front desk staff was friendly. The hotel is located across the parking lot for the mall, although logically you drive.

Breakfast was one of the best hotel breakfasts we have enjoyed. The eggs were moist and tasty. The port sauces were excellent. There was plenty of selection and the quality of the food was excellent.

There is ample parking. As a bonus, Costco is right behind the hotel. The parking areas appear to be adjacent.

We would return.

Date of stay: November 2023
Trip type: Travelled as a couple
Thank Bryce S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 September 2023

When we got there the guy seemed nice.YET to come later we would never stay here again.SO there was this hockey team of kids and yes there were a little loud in the hallway, if i was a manager i would have told them to pipe it down a notch,but this guy had different plans, HE SCREAMED at them and grabbed all of them and held them captive down in the lobby until an adult came,after one of the dads came he gave the whole lobby a SCREAMING talk about how this loud talking will NEVER be tolerated in his hotel, during this man’s talk i was getting on the elevator, and i was Harassed to get of in the loudest voice ever i think i lost some ear drums,he told me to sit right there as he talked to everyone ever tho i was just minding my business not LOOKING not TALKING NORE walking loud, a lady who was in the lobby yelled at the man because you can’t just talk to a kid nore a stranger who had nothing to do with the issue. The moral of the story is that you should never ever come to this hotel if you have kids who wanna have a little fun or just kids in general.

Room tip: hotel not for kids
Date of stay: September 2023
  • Trip type: Travelled with family
    • Service
Thank LL H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marie Comer, General Manager at Fairfield Inn Philadelphia Valley Forge/King of Prussia, responded to this reviewResponded 5 September 2023

I have received your survey and will like to speak with about your concerns. You can reach me 610.337.0700.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2023

Just left here. Got here yesterday at 9:45 am or so and "Marie" at the front desk greeted me instantly. I asked her if I could just park here until check-in later. She said "I can give you your room now". I did not think that was possible - but she accommodated this action and SO pleasant. My check-out experience was also good and so of amazed me. Overall a better experience than I had anticipated. Finally, I had to do work at the mall - and you can just walk to it in 5-10 min.

Room tip: Be nice to the staff -- they'll reward you for this by being nice back.
Date of stay: July 2023
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank Z4109XKmarkg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 March 2023

Last minute emergency replacement for us after leaving the Crown Plaza next door (terrible hotel). Would not have normally chosen, but it was ok. Not as clean as I would have liked. Breakfast was sort of barely adequate. Not a lot of options, they ran out of things, and the only person to replace was also the hotel receptionist.

Date of stay: March 2023
    • Value
    • Location
    • Service
Thank virginiatraveler024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marie Comer, General Manager at Fairfield Inn Philadelphia Valley Forge/King of Prussia, responded to this reviewResponded 21 March 2023

Thank you for your review, we are working on the breakfast.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2023

Decent hotel. During check-in you can play the 'spin the wheel' game and they will give you bonus points in your Marriott Bonvoy account based on where you land. I did that but never received credit for the points. I called back a week after my stay to request for the points and the rude front desk person said that the Manager will deposit the points whenever she gets time to do it. And she is very busy at this time. It seems this is juist a gimmick and they don't intend to give you the 'bonus' points.

Date of stay: February 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank royaltraveler1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marie Comer, General Manager at Fairfield Inn Philadelphia Valley Forge/King of Prussia, responded to this reviewResponded 21 March 2023

We did added all on the points to the accounts after the guest checkout of the hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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