When we got there the guy seemed nice.YET to come later we would never stay here again.SO there was this hockey team of kids and yes there were a little loud in the hallway, if i was a manager i would have told them to pipe it down a notch,but this guy had different plans, HE SCREAMED at them and grabbed all of them and held them captive down in the lobby until an adult came,after one of the dads came he gave the whole lobby a SCREAMING talk about how this loud talking will NEVER be tolerated in his hotel, during this man’s talk i was getting on the elevator, and i was Harassed to get of in the loudest voice ever i think i lost some ear drums,he told me to sit right there as he talked to everyone ever tho i was just minding my business not LOOKING not TALKING NORE walking loud, a lady who was in the lobby yelled at the man because you can’t just talk to a kid nore a stranger who had nothing to do with the issue. The moral of the story is that you should never ever come to this hotel if you have kids who wanna have a little fun or just kids in general.

Just left here. Got here yesterday at 9:45 am or so and "Marie" at the front desk greeted me instantly. I asked her if I could just park here until check-in later. She said "I can give you your room now". I did not think that was possible - but she accommodated this action and SO pleasant. My check-out experience was also good and so of amazed me. Overall a better experience than I had anticipated. Finally, I had to do work at the mall - and you can just walk to it in 5-10 min.

Last minute emergency replacement for us after leaving the Crown Plaza next door (terrible hotel). Would not have normally chosen, but it was ok. Not as clean as I would have liked. Breakfast was sort of barely adequate. Not a lot of options, they ran out of things, and the only person to replace was also the hotel receptionist.