Just left here. Got here yesterday at 9:45 am or so and "Marie" at the front desk greeted me instantly. I asked her if I could just park here until check-in later. She said "I can give you your room now". I did not think that was possible - but she accommodated this action and SO pleasant. My check-out experience was also good and so of amazed me. Overall a better experience than I had anticipated. Finally, I had to do work at the mall - and you can just walk to it in 5-10 min.
Last minute emergency replacement for us after leaving the Crown Plaza next door (terrible hotel). Would not have normally chosen, but it was ok. Not as clean as I would have liked. Breakfast was sort of barely adequate. Not a lot of options, they ran out of things, and the only person to replace was also the hotel receptionist.
Thank you for your review, we are working on the breakfast.
Decent hotel. During check-in you can play the 'spin the wheel' game and they will give you bonus points in your Marriott Bonvoy account based on where you land. I did that but never received credit for the points. I called back a week after my stay to request for the points and the rude front desk person said that the Manager will deposit the points whenever she gets time to do it. And she is very busy at this time. It seems this is juist a gimmick and they don't intend to give you the 'bonus' points.
We did added all on the points to the accounts after the guest checkout of the hotel.
Family stayed for 1 night recently. Great area, lots of shops and restaurants. Small hotel and it was a little outdated, but the room and bathroom was clean. Decent hotel for the price. The staff at the desk was friendly.
Thank you a nice review.
Very Good! Ajhane was the customer check in that day. She was delightful. We spun a wheel to win points on our Marriott card. Ajhane offered free water and snacks. She told us about the free breakfast/free parking and all the restaurants in walking distance. We bar hopped through the mall starting at Bahamas breezes (drinks are fun) .. then Legal seafood happy hour and Bartaco (food ,atmosphere and drinks were great)happy hour. The high end shops are across from the Macy’s in the next mall Gucci, Tiffany, etc. The hotel is across the street from Macy’s. It was a weekday so we had the mall to ourselves. The Christmas music is already playing and it was a fun overnight trip .. hotel price $100. You could take a bus to Philadelphia (half hour ride) and probably the local casinos. The hotel itself was clean with a 60 inch TV and couch. King bed with dark (jetlag no light) shades on the windows. It was quiet. The bathroom was clean and new. Price and location.. can’t be compared. Thank you Ajhane your customer service needs to be recognized.. you are special❤️
Thank you
