Last minute emergency replacement for us after leaving the Crown Plaza next door (terrible hotel). Would not have normally chosen, but it was ok. Not as clean as I would have liked. Breakfast was sort of barely adequate. Not a lot of options, they ran out of things, and the only person to replace was also the hotel receptionist.
Thank you for your review, we are working on the breakfast.
Decent hotel. During check-in you can play the 'spin the wheel' game and they will give you bonus points in your Marriott Bonvoy account based on where you land. I did that but never received credit for the points. I called back a week after my stay to request for the points and the rude front desk person said that the Manager will deposit the points whenever she gets time to do it. And she is very busy at this time. It seems this is juist a gimmick and they don't intend to give you the 'bonus' points.
We did added all on the points to the accounts after the guest checkout of the hotel.
Family stayed for 1 night recently. Great area, lots of shops and restaurants. Small hotel and it was a little outdated, but the room and bathroom was clean. Decent hotel for the price. The staff at the desk was friendly.
Thank you a nice review.
Very Good! Ajhane was the customer check in that day. She was delightful. We spun a wheel to win points on our Marriott card. Ajhane offered free water and snacks. She told us about the free breakfast/free parking and all the restaurants in walking distance. We bar hopped through the mall starting at Bahamas breezes (drinks are fun) .. then Legal seafood happy hour and Bartaco (food ,atmosphere and drinks were great)happy hour. The high end shops are across from the Macy’s in the next mall Gucci, Tiffany, etc. The hotel is across the street from Macy’s. It was a weekday so we had the mall to ourselves. The Christmas music is already playing and it was a fun overnight trip .. hotel price $100. You could take a bus to Philadelphia (half hour ride) and probably the local casinos. The hotel itself was clean with a 60 inch TV and couch. King bed with dark (jetlag no light) shades on the windows. It was quiet. The bathroom was clean and new. Price and location.. can’t be compared. Thank you Ajhane your customer service needs to be recognized.. you are special❤️
Thank you
We recently stayed at the Fairfield Inn at the King of Prussia Mall. The hotel is pretty new and the rooms are being renovated, if they haven’t been already. Put another way, the rooms are fine.
The bathrooms are great. They have blackout curtains on the windows by the bed.
The staff is helpful and friendly. Your room rate includes breakfast. There is plenty of free parking. You can see the mall across the parking lot. The local Costco is behind the hotel.
The breakfast is pretty basic.
When we visit the mall and have dinner at a local restaurant, this is where we like to stay.
Thank you for the rating
