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Jennifer C
Hamden, Connecticut

Decent for the price

3.0 of 5 bubblesReviewed 10 Jan 2023
Family stayed for 1 night recently. Great area, lots of shops and restaurants. Small hotel and it was a little outdated, but the room and bathroom was clean. Decent hotel for the price. The staff at the desk was friendly.
Date of stay: January 2023
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marie Comer, General Manager at Fairfield Inn Philadelphia Valley Forge/King of Prussia, responded to this review
Responded 20 Mar 2023
Thank you a nice review.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (226)
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All reviews king of prussia mall soft pretzels across the street small hotel parking lot free breakfast i highly recommend this hotel king bed lobby costco desk philadelphia couch college kop
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Reviewed 9 November 2022 via mobile

Very Good! Ajhane was the customer check in that day. She was delightful. We spun a wheel to win points on our Marriott card. Ajhane offered free water and snacks. She told us about the free breakfast/free parking and all the restaurants in walking distance. We bar hopped through the mall starting at Bahamas breezes (drinks are fun) .. then Legal seafood happy hour and Bartaco (food ,atmosphere and drinks were great)happy hour. The high end shops are across from the Macy’s in the next mall Gucci, Tiffany, etc. The hotel is across the street from Macy’s. It was a weekday so we had the mall to ourselves. The Christmas music is already playing and it was a fun overnight trip .. hotel price $100. You could take a bus to Philadelphia (half hour ride) and probably the local casinos. The hotel itself was clean with a 60 inch TV and couch. King bed with dark (jetlag no light) shades on the windows. It was quiet. The bathroom was clean and new. Price and location.. can’t be compared. Thank you Ajhane your customer service needs to be recognized.. you are special❤️

Room tip: Walk straight past Crowne plaza cross the street and walk through parking lot to Macy’s.
Date of stay: November 2022
Trip type: Travelled on business
Thank carol724
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marie Comer, General Manager at Fairfield Inn Philadelphia Valley Forge/King of Prussia, responded to this reviewResponded 21 March 2023

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2022

We recently stayed at the Fairfield Inn at the King of Prussia Mall. The hotel is pretty new and the rooms are being renovated, if they haven’t been already. Put another way, the rooms are fine.

The bathrooms are great. They have blackout curtains on the windows by the bed.

The staff is helpful and friendly. Your room rate includes breakfast. There is plenty of free parking. You can see the mall across the parking lot. The local Costco is behind the hotel.

The breakfast is pretty basic.

When we visit the mall and have dinner at a local restaurant, this is where we like to stay.

Date of stay: June 2022
    • Rooms
    • Cleanliness
    • Service
Thank Bryce S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marie Comer, General Manager at Fairfield Inn Philadelphia Valley Forge/King of Prussia, responded to this reviewResponded 21 March 2023

Thank you for the rating

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2022 via mobile

We stayed here this past weekend in June 2022 for my son’s graduation. The hotel was in the perfect location next to the King of Prussia mall as well as minutes away from Cabrini College. There are many restaurants within walking distance. The room was clean and spacious. It was also very quiet as it overlooked the parking lot so no traffic noise. It was a sold out weekend with a Lacrosse Tournament in town and was still very quiet. The front desk employees are very kind, gracious and helpful as was everyone in housekeeping. Breakfast was delicious and plentiful and for a Fairfield inn offered hot options every morning such as eggs, potatoes, bacon and sausage as well as all the other continental options. On Friday evening they had complimentary cookies and soft pretzels in the lobby. We especially enjoyed talking with Tony at breakfast, such a friendly and welcoming person and made everyone there feel welcome. It was nice to have this personal touch. I highly recommend this hotel if you need to stay in the area. Thanks for a great stay!

Date of stay: June 2022
Trip type: Travelled with family
Thank loribob67
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marie Comer, General Manager at Fairfield Inn Philadelphia Valley Forge/King of Prussia, responded to this reviewResponded 21 March 2023

Thank you, for a nice review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2022

Located by a mall and close to lots of businesses, convenient place to stay if your goal is to shop. Parking spots are tight but plentiful. No recognition of Marriott loyalty membership at check-in. The hotel overall was not as clean as I have come to expect for a Marriott. The exterior had a lot of debris amongst the shrubs. The soap from the prior guest was left in the shower. Breakfast offerings was typical. If you are a tea drinker, be careful as the hot water was perched above the coffees and I burnt myself. I would return if the price point was optimal since it was a convenient location, but I would probably try another Marriott property.

Date of stay: February 2022
    • Sleep Quality
    • Cleanliness
    • Service
Thank jmbc04
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 February 2022

To summarize: We stayed at this property in mid-January for a competition at the neighboring hotel. On Friday evening, there was a MOUSE in the room. We were moved down the hall, which was also problematic, and then to a third room.

When I checked at the desk on Saturday morning to see if an exterminator had been called, I was told that housekeeping had taken care of it. In addition, our room was never serviced, and we stayed for two nights.

When I detailed this issue on my Marriott survey, they have yet to respond in any manner and my status is Titanium Elite. This is why I prefer Hilton properties.

Whether staying in the U.S. or abroad, I have NEVER encountered a MOUSE in the room. My guess is that he/she and his family still reside there.

Date of stay: January 2022
    • Value
    • Cleanliness
    • Service
3  Thank DeniseF1294
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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