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Bryce S
New Hope, Pennsylvania

The hotel we choose when visiting thr KOP Msll

4.0 of 5 bubblesReviewed 12 Jul 2022
We recently stayed at the Fairfield Inn at the King of Prussia Mall. The hotel is pretty new and the rooms are being renovated, if they haven’t been already. Put another way, the rooms are fine.

The bathrooms are great. They have blackout curtains on the windows by the bed.

The staff is helpful and friendly. Your room rate includes breakfast. There is plenty of free parking. You can see the mall across the parking lot. The local Costco is behind the hotel.

The breakfast is pretty basic.

When we visit the mall and have dinner at a local restaurant, this is where we like to stay.
Date of stay: June 2022
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marie Comer, General Manager at Fairfield Inn Philadelphia Valley Forge/King of Prussia, responded to this review
Responded 20 Mar 2023
Thank you for the rating
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    Reviews (226)
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    All reviews king of prussia mall soft pretzels across the street small hotel parking lot free breakfast i highly recommend this hotel king bed lobby costco desk philadelphia couch college kop
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    12 - 17 of 226 reviews
    Reviewed 21 June 2022 via mobile

    We stayed here this past weekend in June 2022 for my son’s graduation. The hotel was in the perfect location next to the King of Prussia mall as well as minutes away from Cabrini College. There are many restaurants within walking distance. The room was clean and spacious. It was also very quiet as it overlooked the parking lot so no traffic noise. It was a sold out weekend with a Lacrosse Tournament in town and was still very quiet. The front desk employees are very kind, gracious and helpful as was everyone in housekeeping. Breakfast was delicious and plentiful and for a Fairfield inn offered hot options every morning such as eggs, potatoes, bacon and sausage as well as all the other continental options. On Friday evening they had complimentary cookies and soft pretzels in the lobby. We especially enjoyed talking with Tony at breakfast, such a friendly and welcoming person and made everyone there feel welcome. It was nice to have this personal touch. I highly recommend this hotel if you need to stay in the area. Thanks for a great stay!

    Date of stay: June 2022
    Trip type: Travelled with family
    Thank loribob67
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Marie Comer, General Manager at Fairfield Inn Philadelphia Valley Forge/King of Prussia, responded to this reviewResponded 21 March 2023

    Thank you, for a nice review.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 14 April 2022

    Located by a mall and close to lots of businesses, convenient place to stay if your goal is to shop. Parking spots are tight but plentiful. No recognition of Marriott loyalty membership at check-in. The hotel overall was not as clean as I have come to expect for a Marriott. The exterior had a lot of debris amongst the shrubs. The soap from the prior guest was left in the shower. Breakfast offerings was typical. If you are a tea drinker, be careful as the hot water was perched above the coffees and I burnt myself. I would return if the price point was optimal since it was a convenient location, but I would probably try another Marriott property.

    Date of stay: February 2022
      • Sleep Quality
      • Cleanliness
      • Service
    Thank jmbc04
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 24 February 2022

    To summarize: We stayed at this property in mid-January for a competition at the neighboring hotel. On Friday evening, there was a MOUSE in the room. We were moved down the hall, which was also problematic, and then to a third room.

    When I checked at the desk on Saturday morning to see if an exterminator had been called, I was told that housekeeping had taken care of it. In addition, our room was never serviced, and we stayed for two nights.

    When I detailed this issue on my Marriott survey, they have yet to respond in any manner and my status is Titanium Elite. This is why I prefer Hilton properties.

    Whether staying in the U.S. or abroad, I have NEVER encountered a MOUSE in the room. My guess is that he/she and his family still reside there.

    Date of stay: January 2022
      • Value
      • Cleanliness
      • Service
    3  Thank DeniseF1294
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 20 December 2021

    We stayed at the Fairfield Inn on the King of Prussia mall property on Friday night. It’s incredibly convenient is you are planning a shopping and dinner trip to the mall like we did. It’s literally across the parking lot from Macy’s. As if that isn’t good enough, the hotel backs onto the Costco property. For shoppers like us, the location is golden!

    The hotel looks pretty new and well maintained. We checked in online, so lots of stuff was done ahead of time for us. No need to hand over a credit card. It’s on file. As titanium members, they know our gift preferences.

    The room was good. It was quiet. We had a good night’s sleep, had breakfast and headed out shortly after 7:00 AM.

    Are there negatives? Yes, but they were minor. It looks like the bathroom was mopped, but didn’t get towards the back of the toilet. I think the bath gel pump bottle was empty. The shampoo and conditioner bottles were fine.

    Overall, there is a lot to like. The price is very fair. There’s plenty of parking. We would return.

    Date of stay: December 2021
      • Location
      • Sleep Quality
      • Service
    2  Thank Bryce S
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 10 December 2021

    I am currently staying here for business and need to sleep. Needless to say the walls are paper thin and i can hear all sorts of conversations and people coming and going. I will not be staying here again. I called the front desk and they offered to move my room. At this point it is too late in the evening and I am not sure elsewhere would be better. Another concern would be of the guests as people can come and go since front desk was left unattended when I returned this evening from my business dinner around 10:15 PM.

    Date of stay: December 2021
    Trip type: Travelled on business
    Thank chelseap673
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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