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Bryce S
New Hope, Pennsylvania

Good, reasonably priced hotel on the mall property

4.0 of 5 bubblesReviewed 19 Dec 2021
We stayed at the Fairfield Inn on the King of Prussia mall property on Friday night. It’s incredibly convenient is you are planning a shopping and dinner trip to the mall like we did. It’s literally across the parking lot from Macy’s. As if that isn’t good enough, the hotel backs onto the Costco property. For shoppers like us, the location is golden!

The hotel looks pretty new and well maintained. We checked in online, so lots of stuff was done ahead of time for us. No need to hand over a credit card. It’s on file. As titanium members, they know our gift preferences.

The room was good. It was quiet. We had a good night’s sleep, had breakfast and headed out shortly after 7:00 AM.

Are there negatives? Yes, but they were minor. It looks like the bathroom was mopped, but didn’t get towards the back of the toilet. I think the bath gel pump bottle was empty. The shampoo and conditioner bottles were fine.

Overall, there is a lot to like. The price is very fair. There’s plenty of parking. We would return.
Date of stay: December 2021
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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    16 - 21 of 226 reviews
    Reviewed 10 December 2021

    I am currently staying here for business and need to sleep. Needless to say the walls are paper thin and i can hear all sorts of conversations and people coming and going. I will not be staying here again. I called the front desk and they offered to move my room. At this point it is too late in the evening and I am not sure elsewhere would be better. Another concern would be of the guests as people can come and go since front desk was left unattended when I returned this evening from my business dinner around 10:15 PM.

    Date of stay: December 2021
    Trip type: Travelled on business
    Thank chelseap673
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 13 November 2021 via mobile

    Stayed here for a night during a business trip as it was located close to my work function. It’s an older hotel really nothing special it did appear clean and on point for a quick check in. No bar or anything like that perhaps because of the locale to a lot of close eatery’s and watering holes

    Date of stay: November 2021
    Trip type: Travelled on business
    1  Thank Ktfitness74
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 6 September 2021

    We stayed at the Fairfield In. At the King of Prussia mall on Friday night. It was a good experience. We would return.

    The hotel is modern and clean. The staff is friendly. The rooms look updated and are clean. The bathroom is great. It has a walk I. Shower and plenty of towels.

    The ice machine was right down the hall, useful for chilling wine in the ice bucket in the room.

    The room had a coffee maker, a microwave and a refrigerator. Very handy.

    Overall, the room was quiet.

    Are there negatives? Yes, but they are minor. There was a connecting door to the next hotel room. That’s likely not very soundproof as the arguing voices at 2:30 AM demonstrated. That’s not the hotel’s fault. The room comes with disposable plastic glasses, not glass ones. However, I think this has been standard across the Fairfield Inn brand.

    We had a good experience.

    Date of stay: September 2021
      • Value
      • Rooms
      • Service
    2  Thank Bryce S
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 18 June 2021

    This was my second stay as I was visiting from Florida and had several friends in the area. I stayed here six years ago and it was pleasant then and pleasant now. I am sad to see some of the negative reviews as I did not have a negative experience at all. My room was clean and the bed extremely comfortable. As an exhausted traveler and Marriott Rewards member I was given a late checkout and realized upon checking out I couldn't find the key fob to my rental car. Liz at the desk phoned up to my room and Liz in housekeeping located the fob and brought it down to the lobby. Go Team Liz! I didn't take advantage of the breakfast but in my travels I have experienced the majority of the 'Grab and Go" type breakfasts have replaced the buffets due to Covid. I had absolutely no negative issues with this hotel and will stay there the next time I am in the area.

    Date of stay: June 2021
      • Location
      • Sleep Quality
      • Service
    1  Thank Saintaugiedoggie
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Elisavet Loizos, General Manager at Fairfield Inn Philadelphia Valley Forge/King of Prussia, responded to this reviewResponded 22 June 2021

    Saintaugiedoggie,

    Thank you for the kind words! I am happy to hear that team Liz was able to help! We hope that you will stay with us again soon.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 12 April 2021 via mobile

    First of all, this place hasn’t been touched since the 90’s. Brown carpet and bright yellow paint awaits you as you walk in. All night kids ran up and down the hallway knocking on doors. Just after midnight; a ball hit my sliding door waking up all of us. Then, after getting back to sleep, at 9:10am housekeeping slams on the door and enters the unit. This is the worst place ever. Run, do not walk from this sh** hole.

    Date of stay: April 2021
    Trip type: Travelled with family
    Thank 0wardaddy0
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Elisavet Loizos, General Manager at Fairfield Inn Philadelphia Valley Forge/King of Prussia, responded to this reviewResponded 12 April 2021

    0wasdaddy0,

    Thank you for the feedback, the hotel has been recently updated, I am not sure what you are referring to in regards to the hotel not be renovated since the 90's. We do not have paint on our walls, we have wall paper which is a gold color. If you would like to discuss your stay further please contact the General Manger directly at 610-337-0700.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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