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charityb31
Gettysburg, Pennsylvania

Not up to the Hampton Inn standard. Dirty hotel.

2.0 of 5 bubblesReviewed 25 Oct 2024
This Hampton Inn is not up to the standards of other Hampton Inn locations that I have stayed at. The room was not serviced (even though I had requested at the front desk that it be serviced). When I returned back to the room, the hotel staff agreed to bring clean towels but said that housekeeping left for the day. The bottles in the shower (shampoo, conditioner and body wash) were all completely empty...a fact I did not realize until I was already undressed and ready to use them. The common area carpets need cleaned or at a minimum vacumned. The tv frequently did not work (had no signal). The ice machine was broken on the floor I stayed on. The bathroom was dirty upon arrival (hair in tub). Lots of chips/scratches on tub..bathroom just generally looks low rent.
Date of stay: October 2024
Trip type: Travelled with family
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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    Reviews (216)
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    1 - 6 of 216 reviews
    Reviewed 22 October 2024

    BED BUG INFESTATION!! Barbara was right! The previous review wasn’t exaggerating—it's absolutely true. Room 506 and Room 508 are crawling with bed bugs! Don't be fooled into believing they've inspected and cleared all the rooms. They haven't, and it's a nightmare! Stay away!

    Room tip: BED BUG INFESTATION!! The previous review wasn’t exaggerating—it's absolutely true. Room 506 and Room 508 are crawling with bed bugs!
    Date of stay: October 2024
    • Trip type: Travelled with friends
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Pioneer39403025802
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 30 August 2024

    The hotel refuses to accept cash however it does not advertise this truly un american thought process, while i need to research it, i am unsure if it is even legal to refuse cash, certainly not without notifying you , otherwise the hotel was ok, room was ok, breakfast was cardboardish , so i will never go back there and would not recommend it to anyone

    Room tip: they dont take cash, but they also dont tell you that upfront, no clue why a multilingual staff in america is important
    Date of stay: August 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Nate B
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 13 August 2024

    This is now our go to hotel. Very nice rooms fairly priced right near everything. Super helpful staff. Cute continental breakfast included. About 15 minutes from Villanova University and like an hour or so from Amish country not to mention the hug mall

    Room tip: Book early
    Date of stay: August 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank 741jayceem
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 3 August 2024 via mobile

    Clean hotel. Mattress not encased in protecter. Rooms updated. Noisy from street traffic in room. Nice breakfast and fitness room, peloton bike in the room. Staff friendly. Would stay again, would just ask not to be on that end of the hotel( busy highway).

    Room tip: Ask for room away from highway
    Date of stay: August 2024
    Trip type: Travelled as a couple
    Thank Escape54992454157
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 25 May 2024

    A terrible experience due to the bed bugs In the hotel room. I had a horrible, sleepness night even after changing my room and finding bed bugs in that one also . I will never stay there again. They did comp my room, but Hilton corporate will not provide a voucher for a free night at another Hilton brand. Bad customer service

    Date of stay: May 2024
    Trip type: Travelled as a couple
    1  Thank 898barbarae
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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