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latoya h

Mice infestation

1.0 of 5 bubblesReviewed 5 Oct 2023
Room was fine until
I woke up to mice running on the floor. The first time I’ve seen a mice infestation at a hotel. Hotel would not refund since I booked through a 3rd party. Terrible experience! Book elsewhere!
Date of stay: October 2023
Trip type: Travelled on business
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
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Reviews (214)
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8 - 13 of 214 reviews
Reviewed 6 September 2023

Had a nice trip to King of Prussia, stayed at King of Prussia Hsmpton Inn, short walk to the King of Prussia Mall, a must see. Only thing hat was missing was a pool, would have been nice to relax at a pool. Otherwise was a nice stay.

Date of stay: September 2023
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Review collected in partnership with Hampton
Thank Stallard44
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 August 2023

There was vomit or feces in the back of the toilet seat in the grooves. I went to the front desk and showed William a picture of it. He let see two other rooms but they were dirty and one had dead bugs in it. He offered me Hilton rewards points because he could not comp a night because I pre-paid. I was told by William that he would talk to his boss but when we checked out all he said was "bye". So I ended up cleaning the toilet myself, and I was not given any refund. It was disgusting!! I will never stay at a Hampton Inn nor will I stay at another Hilton chain hotel. I'm very angry!!

Date of stay: August 2023
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Review collected in partnership with Hampton
1  Thank 475nikki
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 August 2023

Nice place in a very nice area. The free breakfast had a lot of good options. I stayed in a wheelchair accessible room. It was a little tight for my wheelchair. The wheelchair accessible room could have been a little larger in in the main area. Where are the in the bed was. The bathroom was adequate for my wheelchair accessibility.

Date of stay: August 2023
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank ultraviolet727
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 June 2023

I have stayed at Hampton Inns for a number of years, confident that i would be comfortable and feel appreciated. This is just the most recent stay of my last three that have not lived up to expectations.

Date of stay: June 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank gwfix
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 June 2023 via mobile

We needed a hotel in the Philly area because we had several concerts in the same weekend. To be clear this hotel is NOT near any concert venue/stadium. It is located very close to highways to get into the city or to the stadium area south of town. From KOP it will still take 45-60 minutes to get into the city. Hotel is also convenient to the KOP mall complex.
We used digital check in and out which I love not having to interact with staff … so can’t say how friendly or helpful but everything in the hotel and room that we experienced was more than adequate. It is between two very busy roads, I didn’t notice noise, but I’m sure that could be a factor. We also did not eat the breakfast.

Room tip: Located on a divided highway. So sometimes needed to u-turn to get to location
Date of stay: June 2023
Trip type: Travelled with family
Thank Eksknight
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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