In short, don’t go here because: no one wore masks, terrible breakfast, unpleasant staff, disgusting rooms and a lot of outside noise! Dirty, muddy floors upon entering and strange people hanging outside drinking beers. Very unsafe feeling and completely dissatisfied!
Dear Dean P,
Thank you for your feedback regarding your stay at the property. We are currently following the guidance given by our local jurisdiction, which Hilton has also recommended we do. However, your feedback will be shared with our team and we will continue to adjust our operating procedures as required.
Thank you again.
Sincerely,
Michelle Coviello
General Manager
I couldn’t be more pleased with the cleanliness of the hotel and my room! Staff went above and beyond to make sure I had a enjoyable stay. The buffer style breakfast had both cold and hot breakfast options that tasted great. Plus for the people who like to sleep in it was nice to have breakfast served till 10 am everyday. Couldn’t be happier with my stay at this Hampton Inn
Dear integrityadjusters,
Thank you so much for taking time out of your busy schedule to review your most recent stay with us. We are happy to hear that you were able to take advantage of our complimentary hot breakfast while with us and that you were "pleased with the cleanliness of the hotel and your room!" Our team works hard each day to make out guest's stay a great one and we will be sure to share your kind words with them.
Thank you again and we hope to have the pleasure of hosting you again if you travels ever bring you back to the King of Prussia area!
Sincerely,
Michelle Coviello
General Manager
My room smelled like mildew. The smell was so bad we were unable to sleep. We stayed for a tournament, checked in late, quickly left & came back late. The next morning we rushed out to get to the tournament but I called to tell them. They said the mgr. was not there & to call back tomorrow. He told me he’d look into it and would call me back. He never did. I had to call back every day for 4 days. Four days later, he went up there & said there was no smell. I’m done. Won’t be going back to any Hampton Inn.
Dear LoFer66,
Thank you for taking time out of your busy day to review your most recent stay with us. We were happy to report that there were no findings of mildew smell in your room when it was inspected upon being notified of the issue. We do apologize if your stay was less than satisfactory and we hope that you will give us another chance should your travels ever bring you back to the King of Prussia area.
Sincerely,
Michelle Coviello
General Manager
Nice place to stay. Breakfast was good. Staff was very nice and helpful. Will stay there again. Very convenient to everything. It is by a main interstate for easy access. Self serve hot breakfast. Nice.
Dear AFloars,
Thank you so much for taking time out of your busy day to review your most recent stay with us! We are so happy to hear that you enjoyed your stay and were able to take advantage of our complimentary hot breakfast and convenient location. We will also share your kind words with our team, they will greatly appreciate it!
Thank you again and we hope to see you when your travels bring you back to the King of Prussia area!
Sincerely,
Michelle Coviello
General Manager
Located on the same road as the KOP Mall, this hotel was very easy to find. Breakfast included, which was nice. The parking lot seemed small, and you can only turn right out of the parking lot due to it being on a split highway. Also being located near a high traffic area, it was noisy in the room as well. Staff was very friendly and the room/common areas appeared very clean. Would recommend for a few nights/weekend stay.
Dear 671caitlynl,
Thank you so much for taking the time out of your busy day to review your most recent stay with us. We are happy to hear that you enjoyed your time with us and that you were able to take advantage of our complimentary breakfast! Our team works hard each day to make our guests' stay a great one and we will make sure to share your kind feedback with them.
Thank you again and we hope to have the pleasure of hosting you if your travels bring you back to the King of Prussia area!
Sincerely,
Michelle Coviello
General Manager
