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jfdunphy1
Clifton, New Jersey

Service definitely 5 star IMO

5.0 of 5 bubblesReviewed 16 Jan 2024via mobile
The best part of the trip was the helpfulness of the staff. One of the night shift staff went way out of their way to make sure Ifound the correct meeting room so Iwould not be late. Check in was smooth, although I had to do that a bit early to stay within meeting times. The room had no problems, and the food at the meeting was quite good.
Date of stay: January 2024
Room Tip: Map of facilities quite good. But it took a while to determine that the Grand Ballroom partitions...
Trip type: Travelled on business
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7 - 12 of 1,732 reviews
Reviewed 18 December 2023

We checked in on Friday on the Stardust Hotel side Room 914. For the OES Seminar Weekend. The room was dirty, carpets needed to be cleaned and sanitized. More outlets for devices. Lamps old and painting off at the touch. Television in disrepair. Updates of amenities and services and the rooms definitely need to be updated and cleaned for the price and the money our organization drops twice a year.
The banquet cooks need to fired for the bad food that was served. All in all it was a horrible visit, we will have to see if we will be back.

Date of stay: December 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank Monica B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 October 2023 via mobile

After booking I checked this site to see what people were saying. Oops! Well they must not have had an updated room. They were clean, super huge and mattresses pillows etc were great! Dinner at the chophouse was fabulous too. The casino was not crowded at all for a weekend.

Date of stay: October 2023
Trip type: Travelled with friends
Thank 305marthag
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 September 2023 via mobile

This hotel is just yucky. We stayed for 2 nights because it was our college son’s family weekend nearby & we figured it would be a little different. It’s so old, ugly & outdated. The room was clean but the vanity lights didn’t work, the mattress was sunken & lumpy, the shower had no water pressure, & you couldn’t adjust the thermostat to make the room cooler & it was so hot we couldn’t sleep. There was no housekeeping at all. I’m so tired of hotels saying they have eliminated housekeeping to be environmentally friendly, when it’s really because they’re just trying to cut corners & give you less for your money. If I’m paying $200 a night, give me dry towels. Meanwhile the toilet in our room ran nonstop for the entire 3 days, so please don’t virtue-signal to me about caring for the environment.

We couldn’t stand the casino for more than 20 minutes because the smoke smell was so bad. The only food we bought at the hotel was coffee from the Dunkin’ Donuts in the food court & even THAT was undrinkable, much weaker than usual Dunkin’ coffee. I recommend staying away from this place altogether.

Date of stay: September 2023
Trip type: Travelled with family
1  Thank Priscilla S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 June 2023

For the $$/, you'd expect at least a 3 star. Rooms are severely in need. No soap, non working iron/board, 1 cup coffee maker, cheap pillows, cold swimming pool, old equipment in gym, dirty hallways! Trust me, I've stayed at better cheap motels. The pool is so cold, kids don't even want to swim. Don't waste your $$. I haven't seen 1 person cleaning.

Room tip: Not worth the money
Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
2  Thank LadyT H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 April 2023

The king bed in the Stardust Tower was one of the best ever! No lumps or valleys - a comfortable, new mattress is a key to a great night sleep! The room was clean and modern. Bathroom not updated, but very clean. Would definitely recommend.

Date of stay: April 2023
Trip type: Travelled as a couple
Thank Lynn G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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