After booking I checked this site to see what people were saying. Oops! Well they must not have had an updated room. They were clean, super huge and mattresses pillows etc were great! Dinner at the chophouse was fabulous too. The casino was not crowded at all for a weekend.
This hotel is just yucky. We stayed for 2 nights because it was our college son’s family weekend nearby & we figured it would be a little different. It’s so old, ugly & outdated. The room was clean but the vanity lights didn’t work, the mattress was sunken & lumpy, the shower had no water pressure, & you couldn’t adjust the thermostat to make the room cooler & it was so hot we couldn’t sleep. There was no housekeeping at all. I’m so tired of hotels saying they have eliminated housekeeping to be environmentally friendly, when it’s really because they’re just trying to cut corners & give you less for your money. If I’m paying $200 a night, give me dry towels. Meanwhile the toilet in our room ran nonstop for the entire 3 days, so please don’t virtue-signal to me about caring for the environment.
We couldn’t stand the casino for more than 20 minutes because the smoke smell was so bad. The only food we bought at the hotel was coffee from the Dunkin’ Donuts in the food court & even THAT was undrinkable, much weaker than usual Dunkin’ coffee. I recommend staying away from this place altogether.
For the $$/, you'd expect at least a 3 star. Rooms are severely in need. No soap, non working iron/board, 1 cup coffee maker, cheap pillows, cold swimming pool, old equipment in gym, dirty hallways! Trust me, I've stayed at better cheap motels. The pool is so cold, kids don't even want to swim. Don't waste your $$. I haven't seen 1 person cleaning.
The king bed in the Stardust Tower was one of the best ever! No lumps or valleys - a comfortable, new mattress is a key to a great night sleep! The room was clean and modern. Bathroom not updated, but very clean. Would definitely recommend.
We arrived the day before my business meeting because hey, Casino Resort, my husband and I thought we'd enjoy and afternoon and evening before I had to attend my meeting.
The bar was closed. All Day. The "No-Smoking" Casino is tiny and reeks of cigarette smoke. You cannot get coffee anywhere until 7 a.m. when Dunkin' Donuts opens. Valley Tavern Restaurant - closed. Copper Disk for breakfast - closed Monday - Friday They have a printed letter for you at the front desk on things to do (nothing is open midweek) and if you can believe it, they refer to the Italian Market and Asian Noodle as "International options" Italian Market - a mall food court style counter - this does not qualify as a restaurant. Asian Noodle - closed Monday - Friday - also food court style. The guest room appeared clean, the bathrooms need attention as you can see from the pictures. The public bathrooms need far more attention than they get. Front Desk Staff - seemed annoyed for some reason. I will say that all the employees I encountered while looking for the "resort" style locations were friendly however telling us to try the Copper Whisk for breakfast on a Tuesday when it would not open until Saturday was not helpful. If you're attending an event here, there is a Marriott about 1.5 miles away and I believe also a Hilton option. Choose one of those - this was one of the saddest hotels I've ever had to stay at for business.
