The front desk staff were lovely and accommodating, and the grounds, pool, and bungalows provided a wonderful retreat. However, be aware that some bungalows are right on the road, so it’s worth requesting a different location if possible. It would have been considerate to be informed in advance about the large group of 90 media staff staying at the same time, as their loud singing and yelling after 11:30 pm disrupted our sleep and their behavior dominated the poolside area. Additionally, we were surprised to learn at checkout that we couldn't use the pool while waiting for our flight. In our experience with other resorts, the amenities typically remain available until departure. This might be something to consider for future stays.