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Louden S
Auckland, New Zealand

Fabulous forest setting resort.

5.0 of 5 bubblesReviewed 8 Aug 2024
When you drive to your villa you wonder if you made a bad choice, beautiful lush grounds but the villas more shipping container than anything. Once you open the door however you have a beautiful space. See photos. Our chosen villa for two people was spacious, the king bed very comfortable, great shower, great wifi. My only gripe is a very poorly designed bath, my not very broad shoulders couldn't lie flat against the bath as it is too curved. We ate a few times in the resort at different locations and the results were mixed from ok to very good. Food was on the pricey end.Staff were helpful and friendly at all times. The solar train every hour up to 5pm to the town was fun way to get there. Uber was about $20.
Date of stay: August 2024
Trip type: Travelled as a couple
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Romanta Pais, Other at Elements of Byron, responded to this review
Responded 11 Aug 2024
Dear Guest,
Thank you for the review. We value and appreciate your comments to help us improve our services. Rest assured, your feedback on the food has been passed on the Executive Chef.
We are glad to hear you enjoyed the layout of your villa and the service from our teams. We aim to provide exceptional and personalized service to all guests.
We hope to welcome you back soon

Regards,
Romanta Pais
Rooms Division Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (953)
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Traveller rating
655
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8 - 13 of 953 reviews
Reviewed 30 July 2024 via mobile

After wanting to visit Elements of Byron for a long time, it definitely did not disappoint!

Check in/out was a very smooth process, with fantastic communication from the friendly staff.

We stayed in a 2 bedroom Villa, which was very spacious yet cosy, with king beds and 2 large bathrooms. Perfect for families, particularly with teenagers!

The layout of the resort is everything if your looking for a peaceful relaxing holiday, with the villas offering so much privacy from other guests. We visited outside of school holidays, and often felt like we had the whole resort to ourselves!

There is plenty to do without having to even leave the resort however, the solar train is only a short walk down the road, heading directly into town, saving the worry of finding parking ect.

The restaurant, cafe and bars on site are fabulous, again, with friendly staff and delicious snacks and cocktails. The buffet breakfast has a huge variety of food, great coffee and fresh juices!

Both the lagoon pool and the adults only pool are dreamy, with plenty of space and cabanas to relax in the sunshine. Everything is thought of with plenty of pool towels and easy ordering of snacks and refreshments.

Thank you for having us Elements, we will be back for longer next time!

Date of stay: July 2024
Trip type: Travelled with family
1  Thank Lozihope
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Romanta Pais, Other at Elements of Byron, responded to this reviewResponded 12 August 2024

Dear Lozihope,
Thank you for the 5* review - the amazing and kind words on our teams and the resort offerings.
You are absolutely right - the resort offers everything under one roof for all ages - fun, entertainment and relaxation within the natural rainforest.
We look forward to welcoming you back in the future

Regards,
Romanta Pais
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2024

What an amazing experience, your private villa tuck in amongst nature. Yoga alongside the beach while the wales cruised by, great coffee and food and the best accommodation and facilities around. Extremely friendly staff. Highly recommend.

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Richard L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Romanta Pais, Other at Elements of Byron, responded to this reviewResponded 12 August 2024

Dear Richard,
Thank you for the 5* review. We are so pleased to hear you enjoyed yoga - Heart of the Bay is definitely the best spot in the mornings and obviously the lucky days of seeing whales go by
We thank you for your kind words on our teams
We hope to welcome you back again

Regards,
Romanta Pais
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2024

Elements of Byron is my favourite place to escape to. This place offers rainforest tranquility and nature, but with luxe-comfort. I've been 4-5 times now and almost always head straight to the adults-only pool, even in the dead of winter this place feels like you've been transported to summer. Already looking forward to another visit at Elements.

Date of stay: July 2024
Trip type: Travelled with friends
Thank Revie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Romanta Pais, Other at Elements of Byron, responded to this reviewResponded 12 August 2024

Dear Guest,
Thank you for the amazing review. We appreciate and thank you for your kind words on the property. We love hearing from our returning guests and thank you for your loyalty.
Looking forward to welcoming you back

Regards,
Romanta Pais
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2024

Excellent place to stay in Byron. The resort is huge and the bungalows are super sized compared to hotel rooms for the same price with a well stocked bar fridge, high speed internet, nice bathroom amenities and those fluffy towels are luxurious. We dined in the restaurant and drank at the bar and both were as good as any with happy staff, good food variety, well made cocktails. The general areas are well cared for, the pool is massive. It really is quite an oasis.

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank miinoz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Romanta Pais, Other at Elements of Byron, responded to this reviewResponded 21 July 2024

Dear Guest,
Thank you for the great review - we are pleased to hear you had a great time with us.
Our resort is designed to provide our guests a perfect mix of fun, entertainment and relaxation - all in one place.
We look forward to welcoming you back in the future

Regards,
Romanta Pais
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2024 via mobile

Elements is not what it used to be. While a beautiful location and lovely villas, the resort is looking tired. The buffet breakfast is average (particularly for the price), and the plastic chairs in the restaurant are tacky. Service was friendly but slow and lots of mistakes; we weren’t told our room wouldn’t be serviced (which considering the price is not good enough) and the toiletries provided are nothing special. The iPad in the room wasn’t working and was supposed to be fixed but never was. Probably won’t go back.

Date of stay: July 2024
Trip type: Travelled with friends
Thank frogers2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Romanta Pais, Other at Elements of Byron, responded to this reviewResponded 17 July 2024

Dear Guest,
Thank you for the review and your valuable feedback. We are disappointed to hear that your stay was not as anticipated.
All villas get serviced each day by housekeeping after all arrival rooms are completed. If the DND sign is placed, the Housekeeping team will not service the room.
We hope to welcome the opportunity to have you come back and change this experience around. Once again, we thank you for the feedback to help us improve our services.

Regards,
Romanta Pais
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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