We thoroughly enjoyed our stay. Every meal we had was absolutely delicious and the drinks were superb. Staff were attentive and the facilities were outstanding. Loved the morning yoga class 🧘♀️ The Pina Colada dessert was a piece of art and not to be missed.
Dear Guest,
Thank you for the great review. We are pleased to hear you had a great time with us and enjoyed our resort offerings.
Our Teams aim to provide exceptional service at all times and we are stoked to hear we delivered.
We look forward to welcoming you back in the future.
Thank you for choosing Elements of Byron
Regards,
Romanta Pais
Rooms Division Manager
The resort is beautiful with lovely facilities but we booked a family room with two children in school holidays and have just arrived to be told that the kids club is full because we didn’t book it in advance. We were never told we had to book it in advance. The whole reason we paid so much to be here was to have a well-needed break by using the kids club. So, so disappointed.
Dear Sonjam
Thank you for taking time to provide us your feedback
We value and appreciate your comments to help us improve our services. It is unfortunate to hear your experience was not as anticipated.
As a well known resort in Byron bay, the hotel books out very quickly with rooms, restaurants and kids club (especially during school holidays). Your feedback has been passed through to our Manager to review for the future
We hope to welcome the opportunity to change this experience around
Regards,
Romanta Pais
Rooms Division Manager
What a warm welcome at checkin with lots of information about the resort and amenities
We grabbed some pizza for a late dinner which was delicious
The resort had everything you would need towels, water stations and sun lotion dotted around the resort
The grounds are amazing
Fire pit soo cool
Beach bar lovely too
The staff friendly and helpful
We had room number 43 right on the beach so very lucky thank you
Dear Nichola,
Thank you for the 5* review.
We are so pleased to hear you had a great experience at our resort. Our resort is perfect combination of relaxation and fun for all ages.
Our teams aim to deliver great service and we stoked to hear we delivered.
Thank you again for choosing Elements of Byron and we cannot wait to welcome you back soon
Regards,
Romanta Pais
Rooms Division Manager
Absolutely Awesome resort. Have visited a lot of 5 star destinations and this place wins hands down as our favourite.
Exceptionally clean, wonderful comfortable beds and pristine grounds.
The staff are brilliant and will go out of their way to make sure you have a fantastic stay. Nothing was ever too much trouble.
The restaurants were world class and the swim up margaritas were superb. Book a stay now you wont regret it. Congratulations and Special thanks to the GM - Michael and manager Monique for all their effort on putting together a world class offering right on our door step!
Dear Andrew,
Thank you for the amazing review.
We are so pleased to hear you had a great time with us - most importantly, got to experience all aspects of the resort.
Our teams aim to provide exceptional service to all our guests and we are stoked to hear we delivered.
Thank you for choosing Elements of Byron and we hope to welcome you back soon
Regards,
Romanta Pais
Rooms Division Manager
The perfect romantic escape. Nothing negative to report!
We came here to celebrate our 25th Wedding Anniversary and it was very special indeed. Loved being out in nature, loved the food, the ambience, the pool area is stunning. Enjoyed a run along the sandy white beach and sat by the fire pit with delicious drinks. All lovely and hope to be back!
Dear Laura,
Thank your for the great review. We thank you for choosing Elements of Byron for your special 25th anniversary.
Our resort is perfect location for families or couples to enjoy a getaway - with activities and offerings around the resort to keep you entertained.
We hope to welcome you back in the future for another holiday soon
Regards,
Romanta Pais
Rooms Division Manager
