Booked in for 2 nights. $421.20........ Through bookings.com......use this site regularly.....always great...BUT. The owners of motel totally misled us and failed to disclose that. A, They do not change towels or empty bins daily
B. The floor carpet was dirty grainy like sand.....booking said room 2. We got room 3 supposedly queen suite....
We returned late second night. No bed made. No towels. No empty bin. Called after hours nice young man apologised. Bought towels. Wanted to make bed but we said it was ok.....he took bin to empty..he also said you will definitely be refunded for inconvenience..........went to office at 8am. Not open til 10. We left two messages on their phone....returned to Brisbane....no answer so we sent email........they finally rang. They said sheets changed once a week. Towels every three dAys. I checked Their paperwork also room details from bookings. Com........no mention that for $210,60 per night. We received no service........the woman Sandra was extremely rude on phone and said this is common practice.....well it is not. We travel a lot.....this is outrageous......she said the young man thought it was our first night.......she is a liar. He knew it was night 2..... She said it is common now and we got a good price and told us she hoped our weekend for our sons wedding was great......no this witch spoiled everything........obviously they open late so they don't have to face anyone.......staff all backpackers and obviously the owners care more about wages and dirty rooms than travellers.......disgusting place to stay...aggarant
And misleading woman on front desk