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All reviewsswimming poolhot tubon sitethe cottagesmanor househalf termadults and childrenbar and restaurantstatic caravanout of seasonpub grubkids clubkingfisher cottagedvd playernature walka bit hit and missstaff were very helpful and friendly
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Reviewed 1 May 2018

With all the facilities this campsite has, it should be a lovely place to stay but unfortunately it’s not. For us the issue was some of the visitors with seasonal pitches, we went to the clubhouse on the Friday and Saturday night and we felt uncomfortable and intrusive to what seems to be a large clique where any form of behaviour is acceptable. These individuals were loud, swore a lot, boasted loudly of cheating at the quiz (they won!), while others not in the quiz shouted answers and talked over the poor lady trying to run it, they seemed intent on generally spoiling it for everyone else, it’s a free quiz for a bottle of wine so no big deal just indicative of what was going on. These guys also gossiped about the behaviour of others, apparently someone regular had been given a warning the weekend before due to bad behaviour and generally they left their kids to run riot while they were in the bar, using outside using the patio furniture and walls as an obstacle race challenge.
On leaving, we mentioned this to reception, mainly in respect to the swearing, who stated that this was unusual (not according to the gossip!) and they pride themselves on being a family site......
Another real issue was that site requests that dogs are kept on leads, we have two dogs and abide by the rules but felt we were the only few who did, a lady exercised her German shepherd in front of our pitch several times a day with a ball thrower, we had a black lab circling our van at one point and a small, white Terrier trotting around by our pitch several times.
Advertises Free WiFi, although we could see several access points, we weren’t able to connect once. We only used the bottom toilet block and not the unisex facilities but they were clean if a bit outdated. We didn’t have an issue with the cleaning times but we are not particularly early risers.
The touring pitches have EHU included, lots of water points around the site but no drive over grey waste for motorhome. The local roads just outside the camp don’t have paths and the cars come quite fast but if you chance it, the Coddy shack about 20 mins walk towards Looe is well worth it
This site has such potential, it’s in a lovely spot, with walks down to the river and lakes, it has a good size swimming pool and jacuzzi, the pods add character and provide an alternative camping experience. The bar itself is well run, a good size and the food is good pub grub, served quickly and there is a bus stop outside the camp with regular service to Looe and Plymouth.
There is work going on at one end of the site and we are told they are adding more facilities like a Spa and gym but even that won’t tempt us back.

Stayed: April 2018, travelled as a couple
4  Thank Sally T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pete H, Owner at Tregoad Park, responded to this reviewResponded 2 May 2018

Hello Sally T, thanks for your review. We do take all reviews very seriously and fully investigate to ascertain the complete picture. In this instance however we are extremely confused. We have carried out a detailed check with the bar managers, the entertainer, the waiting staff plus some of our regular customers and all have no recollection of the situation you describe. Yes I am sure there would have been some friendly banter with the regulars but what you describe sounds like a threatening and unsavoury atmosphere. This certainly bears little resemblance to my findings. Perhaps you would be good enough to give me a call on 01503 262718 and furnish me with more detail so that I can investigate further.

The Tregoad Tavern is going through a process of upgrading at the moment to include our Tassimo Costa Coffee Shop, separate venue for those who seek entertainment and a quieter bar for those looking for a relaxing drink and meal with friends. We are also upgrading the games area to include new table tennis, air hockey and pool tables.

Regarding the Wi-Fi, I agree with your judgement on this. As a result of the rural Cornish issue we are currently in the process of installing a dedicated 100Mpbs high speed leased fibre line to give us a fast and free park wide service. This should be operational by the end of May 18

Our grey and black dump points do rely on you having a pipe to reach the drain which is about 2 metres from the road edge. Fortunately this seems to suffice for most so we have no plans to upgrade this at present.

The dog problem is one that is continuous and we ask customers who witness this behaviour to report it to reception so we can deal with it as it happens. In our experience most owners are respectful of our rules but sometimes there will be one that is not. We apologise for this.

Kind Regards

Pete Hannay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2018 via mobile

We stayed in the cottages which were lovely - clean, comfy, spacious and well equipped. The park was quiet but I’d expect that so early in the season. Basic little shop but we just went to the Morrison’s in Liskeard. Though if I’d been more organised, I’d have done a tesco delivery!
Lovely pool with jacuzzi - no under 16’s allowed in the jacuzzi which was hard explaining that to my 13 year old as it would’ve been nice to enjoy this as a family. I get this rule totally for little ones as the temperature isn’t safe but given that under 16’s had to be supervised at all times, I thought the hot tub rule a little silly. But rules are rules and we just respected it.

But overall a lovely stay and we would highly recommend.

Oh and get to the Coddy shack down the road for amazing fish and chips!!

Stayed: April 2018, travelled with family
1  Thank Nicola G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2018 via mobile

Visited a friend for 3 days who has a static caravan situated on the park....no complaints except closing the shower/toilet block for cleaning at 9.45 One morning then 9.30 the next..whilst I understand they do need to be closed for cleaning I don't understand the times. Peak time for most guests and really inconvenient .. Just thought a later time would be better.other than this issue tregoad park is lovely place to stay...

.

Stayed: April 2018, travelled with friends
1  Thank nellyjujan5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2018 via mobile

We stayed here for a week in the Easter holidays. The caravan was very well maintained and had lots of storage. The added bonus of central heating was needed as the weather was awful as was the electric fire. If six of you did stay you wouldn't all be able to sit in the lounge at the same time as not enough seats but we brought the garden ones in. The balcony was lovely but it would have been good to have a gate to prevent the dog from being able to get out. The twin bedrooms were very tight as you had to move sideways to get in them.
The kitchen was well equipped with lots of cooking utensils, pans, glass dishes, baking trays, etc. There was a full sized oven in which we managed to cook three meals for 4 of us. The fridge was huge and had a small three drawer freezer underneath. The dishwasher was good and there were even tablets provided. There was tea, coffee at milk welcome kit on the microwave. The bathroom had a large shower ano there were two toilets although the second one was tiny.
The swimming pool and hot tub in there was a nice feature and was an adequate size although I could see it being rammed in high season.
It seems to be primarily a camping and caravan site with a few statics and cottages on it.
There is a field to exercise your dog and a nature walk although it was very wet.

Stayed: April 2018, travelled with family
1  Thank simo31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pete H, Owner at Tregoad Park, responded to this reviewResponded 8 April 2018

Hi, and thanks for your review. Because our single holiday homes, although large at 40 x 13 feet, are better for 4 guests than 6 we are adding more twin units this year because of demand. As you say the park is a mix of 13 cottages, 11 camping pods, 5 luxury holiday homes and 2 static caravans plus the electric touring and camping pitches and the seven bedroom manor house, We are moving more towards lodge accommodation in the coming years as we are finding demand is greater than supply. We would be delighted to welcome your party back to Tregoad is one of our new twin units sometime soon

Kind Regards

Pete Hannay
OWNER

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2018 via mobile

We were very pleased with this holiday. We stayed in the Manor House for 3 nights and were delighted. The house was very well equipped. Very clean and maintained to an immaculate standard. It was huge. There was plenty of space for the whole family (9 adults and 9 children). Had a great time and the staff were very helpful. Would definitely go back. Looe was 5 minutes down the road and Polperro about 12. Recommended.

Stayed: March 2018, travelled with family
Thank Sunnybeerdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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