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Reviewed 26 May 2018 via mobile

No faded grandure here. Four stars all the way with facilities to match.

Did not manage to enjoy them a great deal and only ate breakfast was was eating out with family during the daytime.

Will be back for a few days later on...

Stayed: May 2018, travelled solo
Thank paulnpaula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this reviewResponded 29 May 2018

Thank you for your excellent review of the Carlyon Bay Hotel.

I am pleased you had a wonderful stay with us and hope you get to visit us again soon to make the most of our leisure facilities and award winning dining.

Kind regards
CBH

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2018

This was the first of two planned golfing breaks for 2018. Everything was exceptional, from booking in, through to departure, The golf course was in excellent condition over the two rounds we played, beautiful weather (hopefully sorted by Brend Hotels). As always the staff in the Hotel and Clubhouse, were more than helpful, very pleasant and well manered.The room allocated for the stay had everthing I needed for the stay. I would not hesitate in recommending Carlyon Bay to anyone, and I look forward to my next visit later in the year.
Would give 6 stars

  • Stayed: May 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank colinmacklin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this reviewResponded 29 May 2018

Thank you for your '6*' review of the Carlyon Bay Hotel.

We pride ourselves in providing a high level of service, which I am pleased you experienced. We receive excellent comments about our Championship Course and leisure facilities, your feedback is gratefully received.

We look forward to welcoming you back again soon.

Kind regards, CBH

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Reviewed 22 May 2018

This is a comfortable hotel in a lovely cliff-top position. It has the added bonus of a challenging golf course so is ideal for a golfing break, with a nice spa centre.

The hotel is in a relatively old building so some of the facilities are a little dated, such as bathrooms which have showers over baths. But everything is well looked after, very clean and the hotel is a pleasure to stay at. The restaurant is excellent - really good quality buffet style breakfast and excellent dinner.

But the most outstanding feature of this hotel is its staff. They were friendly, professional and genuinely seemed happy in their work. The hotel does not skimp on staff - at no point was it difficult to seek assistance. Despite the large number of people - they were universally pleasant and obliging - whatever role they were performing. A real credit to themselves, the hotel and its management.

Stayed: May 2018, travelled with friends
Thank LMDBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this reviewResponded 29 May 2018

Thank you for your 5* review of the Carlyon Bay Hotel.

I am delighted to hear you had the ultimate break with us. Your kind and excellent comments with regards to our staff is gratefully received. We pride ourselves in providing an outstanding level of service, which I am pleased was your experience.

We are fortunate with our beautiful location overlooking the bay. With all stays at the Carlyon Bay Hotel you are entitled to a complimentary round of golf on our 18 hole championship course and full use of the spa and leisure facilities - which everyone always adores!

We look forward to welcoming you back again in the near future.

Kind regards,
CBH.

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Reviewed 20 May 2018 via mobile

Have just returned home after a fantastic 4 night stay at this wonderful hotel. From the moment you arrive you are looked after by staff who are very welcoming and very good at their jobs. The rooms are clean and well presented and definitely worth the extra cost of having a sea view. We only used the main restaurant and found the food at all meals to be excellent.
All in all a fantastic hotel and look forward to our next visit.
A special thank you to the house keeper who sorted out some different pillows for my wife and to lumi for looking after us in the restaurant.

Stayed: May 2018, travelled with friends
1  Thank Mr & Mrs L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this reviewResponded 21 May 2018

Thank you for your 5* review!

I am very pleased to hear you had a fantastic 4 night stay with us. We pride ourselves in providing an excellent standard of service, our staff will be pleased to hear your kind comments.

The views across the Bay are beautiful, we are very fortunate with our location - nothing beats waking up to that view!

Kind regards, CBH.

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Reviewed 20 May 2018 via mobile

We stayed for two nights. We got the stateroom which is a suite, nice, quite big and with a fantastic view. The place is very loud. You can hear everything that is going on next room and si ve we were on the 1st floor we could hear all the noise coming from the bar and restaurantes underneath our floor.
Breakfast was very disappointing. Considering what we payed this is the worst breakfast ever.
I won’t go back.

Stayed: May 2018
Thank Dramercedesg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this reviewResponded 29 May 2018

Thank you for your review of the Carlyon Bay Hotel.

I am pleased to hear that you found the Stateroom to be of a high standard with the stunning views across the Bay. I am however disappointed to learn that you found the room to be noisy and the breakfast not to be at a high standard, this is not a comment we usually receive. Your comments have been passed onto management.

Please call us direct if you would like to discuss this further.

Kind regards, CBH.

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